WPML multi language emails

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  • #1425566
    John Swift
    Participant

    I’m using WPML together with the Hotel Booking plugin. My sites default language is English and also I have two other languages German and Polish. If I use the German language and book an apartment I receive correct email, but then if I do any kind of modification to this booking via the admin for example cancel the order or use the resend confirmation email to that customer it receives the email in default English language. I did set my admin account language to German but it is still sending emails in the default english language. Any idea what can I do to be sure that customer will get email in correct language?

    #1427344
    J. Davis
    Keymaster

    Hi John,

    Thanks for your question. I could not replicate the issue locally. Make sure you use the latest versions of the Hotel Booking plugin and WPML plugins. Otherwise, I’d ask you to submit a request to our support team to be able to take a closer look at the issue.

    best regards,
    John Davis

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