- This topic has 9 replies, 5 voices, and was last updated 9 months, 3 weeks ago by J. Davis.
- November 15, 2022 at 5:13 am #1376773Verin MariusParticipant
Hello, I’m contacting you because I’m having a big problem with Motopress’ Hotel booking pluggin. the availability calendar does not work it displays the reservations but the other days are greyed out. and when I select days that are supposed to be available in the booking form I get this message: Nothing found. Please try again with different search parameters.November 15, 2022 at 7:33 am #1376859Mickael QuirinParticipant
If you keep the pointer on a greyed-out date what does it say ?
its maybe your calendar theme that show date with this color.
mbhb_availability_calendar widget is only for showing you can’t click on date.
Maybe you’re talking of the availability_search_form ?November 15, 2022 at 7:44 am #1376863Verin MariusParticipant
before the days available were in green and since yesterday it is in gray. and when I try to book days that are supposed to be available I get no availabilityNovember 16, 2022 at 3:46 am #1377188J. DavisKeymaster
Please make sure the accommodations are still assigned to your accommodation types. You may navigate to Accommodation > Accommodation Types and check the column Accommodations and check if there are active accommodations. Check also your seasons and rates to be sure the availability is open.
Let me know if it is helpful.
John DavisNovember 16, 2022 at 5:06 am #1377208Verin MariusParticipant
Hello Davis thank you very much for taking the time to answer me. I would like to send you a screenshot because for me the configuration is good. before everything worked well the prices and seasons were set until 2025. I Submit a request. but no solution yetNovember 16, 2022 at 4:11 pm #1377454Verin MariusParticipant
Thanks to the technical service my problem was solved and I wanted to share the solution because it may help other people.
Here is the solutions: the plugin configuration out a couple of times and then tried to change the Time Zome under the Dashboard > Settings > General. We’ve set the UTC one but with the appropriate time, and it helped to resolve the issue.November 17, 2022 at 7:16 am #1377640J. DavisKeymaster
Thanks for your reply. I could not replicate the issue locally but we will definitely investigate the case further.
John DavisNovember 23, 2022 at 1:48 am #1379938Matt JefferyParticipant
I am having the same issue, this was working yesterday but I have come back today and nothing is bookable. When I hover a date it says “Not available Rules: Not check-out”
Anyone got any ideas on how to fix this?
ThanksDecember 2, 2022 at 5:23 am #1385434Joeri VijtParticipant
I found a solution over CSS.
Go to your theme and add extra CSS.
These are the classes where you then also can choose the colors:
In my case, the value not-available-date-bg was #dddddd (grey). Just changed that back to a soft red and now it shows up good.
Now also, you can use this to match the colors to your theme if you want.December 7, 2022 at 5:38 am #1387537J. DavisKeymaster
Please try to navigate to Settings > General (general WordPress settings) and select TimeZone in UTC instead of the location. Save the changes and check if the issue is fixed. Let me know if it helped.
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