Sync Status – Failures

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  • Author
    Posts
  • #711119
    Joe
    Participant

    Hi Motopress team,

    Would someone please explain in detail how I might go about checking these Sync Failures when importing from Booking.com ?

    Sync Import Failure Log

    This failure occurs with each apartment, with each sync every day… and notes “Event Conflicts with booking #1093 (or with different bookings)”

    At this stage, every booking has originated from booking.com

    So I am perplexed as to this failure response (Bad)… when other events are skipped because the UID exists (Good), and others are a success with new bookings imported (Good).

    Cheers
    Joe

    #712936
    Stacy Lind
    Keymaster

    Hi Joe,

    Most likely, the conflicts are appearing because there was some change in the bookings on booking com (cancellation, some info changed or the dates). There is no unified format in ical to share such changes, so if they happen on booking com, you would need to recreate them manually on the website.
    Here is an article on how to work with sync fails:
    Synchronization logs

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