Stripe – No such payment_intent

  • This topic has 2 replies, 2 voices, and was last updated 1 month ago by Andre Flores.
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  • Author
    Posts
  • #1022642
    Karl Jones
    Participant

    Hello,

    I am getting the following error:

    No such payment_intent: ‘xxxxxxxxxxxxxxxx’; a similar object exists in live mode, but a test mode key was used to make this request.

    I’ve been contact with Stripe who are saying it is an issue with Hotel Bookings intergration. Therefore I was wondering if you could help?

    Thanks

    #1022685
    Karl Jones
    Participant

    Okay – so it now went through but it went to the wrong landing page. Furthermore, I did not receive a booking confirmation as customer or admin. Please can you help?

    #1022932
    Andre Flores
    Moderator

    Hello Karl,

    There should be no issues with the Hotel Booking and Stripe integration since Stripe is used by multiple users without any issues.
    Kindly submit a request to our Help Desk providing a temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

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