- This topic has 5 replies, 2 voices, and was last updated 1 year, 5 months ago by Mary Evans.
- May 12, 2020 at 2:26 pm #952937AnonymousInactive
I bought the addon, tried all different things, but the star rating does not appear in the comment function on my website https://hasufrey.deMay 14, 2020 at 2:39 pm #953905Mary EvansParticipant
Unfortunately, we could not reach your website, it is said that “This site can’t be reached”
Please, make sure to follow instructions in this video tutorial with all settings that should be configured described.
In case the issue still exists, you can submit a ticket here with the valid link to your website and describe the steps you’ve done to configure the plugin. We would probably need to have a closer look at the issue and provide with our assistance personally.
M. EvansMay 14, 2020 at 8:12 pm #954148AnonymousInactive
I checked the tutorial. I did all the steps described there, but I can not get it workingMay 15, 2020 at 3:00 pm #954502Mary EvansParticipant
Could you please submit a ticket here with the valid link to your website? We would need to have a closer look at the issue and provide with our assistance personally.
M. EvansMay 15, 2020 at 10:00 pm #954708AnonymousInactive
I submitted a ticket already.
My website is
Sorry for the typoMay 20, 2020 at 7:22 am #956375Mary EvansParticipant
Thank you for your reply and for submitting a ticket. I can see that our support agent has already replied to you:
I have checked your accommodation type pages and the Reviews section is there: https://prnt.sc/siu98j.
It looks like you’ve already solved the issue on your own?
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