- This topic has 5 replies, 3 voices, and was last updated 8 months ago by Mary Evans.
- October 2, 2019 at 11:41 am #864219Charlotte JonesParticipant
I’m using the booking plugin to show only ‘guests’, but when searching for accommodation, the search results are recommending accomodations with maximum occupancies below the required amount.
For example, if someone makes a search for 6 guests, the system recommends an accommodation which only sleeps 4 (4 adults, 0 children).
Any solutions? It’s quite misleading for someone wishing to make a booking.October 10, 2019 at 11:10 am #867750Mary EvansParticipant
In recommendations guests gets the most optimal variant with the best set of accommodations according to a number of guests and prices. You can disable this option in the Accommodation tab > Settings.
M. EvansAugust 6, 2020 at 2:33 pm #988648Charlotte JonesParticipant
Disabling this option gets rid of the recommendation, but it still shows all available accommodations for the date range, even if the occupancy is below what the user searched for.
If someone searches for accommodation for 6 guests, I don’t want them to be shown a room that only takes 4 guests.August 7, 2020 at 6:12 am #988892Andre FloresModerator
This happens because if the accommodation for 6 guests is unavailable, your guests may still want to book accommodations for 4 and 2 guests. If you do not want this to happen, you may use this workaround.
AndreAugust 7, 2020 at 8:33 am #988950Charlotte JonesParticipant
Yes, I figured that may be the case. However it still recommends unsuitable occupation (eg. recommended for 10 guests: 1 x room with a max occupancy of 6).
If there is only one room available with an occupancy of 6, it will still recommend it to a family of 10, when there is nowhere else available for the other 4 guests to sleep.
I’ll take a look at the workaround, thanks.August 10, 2020 at 7:17 am #989897Mary EvansParticipant
As it was mentioned, by default, there are listed all available accommodation types on the search results page to let guests make a multiple booking or if there are no free accommodation types for the given search request.
For now, it is only possible to limit search results to the requested capacity via the workaround with attributes provided in the article.
We already have the request to limit search results to the requested capacity, on our feature requests list. We’ll add your upvote for this feature and notify you as soon as this gets implemented.
- You must be logged in to reply to this topic.