- This topic has 4 replies, 3 voices, and was last updated 9 months, 1 week ago by J. Davis.
- November 30, 2022 at 1:10 am #1384211Mickael QuirinParticipant
Don’t know if this is a normal behavior but the orders paid through wc gateway stay in processing status in woocommerce, I need to put them manually in completed.
If this is the normal behavior, why is it ? And if its not, how can I help you find out why ?
ThanksNovember 30, 2022 at 7:14 am #1384383Mickael QuirinParticipant
Nevermind, I set virtual AND downloadable on product page and its all goodDecember 7, 2022 at 11:51 pm #1387824J. DavisKeymaster
Thanks for your question and for sorting it out on your own. Yes, Processing status in WooCommerce means that the seller is about to deliver a real product to the customer.
John DavisFebruary 16, 2023 at 10:29 am #1416435Susan BParticipant
Great find. I had noticed the same behavior. Selected the “Downloadable” attribute (in addition to the “Virtual” attribute) and order status now indicates “Completed” as opposed to “Processing”. I followed the instructions/documentation/video to setup the plugin and I don’t believe this particular attribute was mentioned. The “Virtual” attribute was mentioned but not the “Downloadable” part.February 22, 2023 at 10:49 pm #1419177J. DavisKeymaster
Thanks for your feedback.
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