- This topic has 71 replies, 15 voices, and was last updated 3 years, 9 months ago by J. Davis.
- April 14, 2016 at 7:53 am #286486J. DavisKeymaster
We realize the importance and priority of this issue and we are doing our best to fix it as soon as it is possible. Thank you for understanding.
JohnApril 14, 2016 at 12:16 pm #286625Richard BourassaParticipant
I get the ever ending gears also. Thanks for making this a priority.April 14, 2016 at 4:19 pm #286799Enrique Romero BernalParticipant
Tengo el mismo problema, no consigo editar las fotos. Siempre están los engranajes.- He perdido dos días y necesito que funcione.-
Mi web: http://www.cazarenespaña.comApril 14, 2016 at 4:25 pm #286800Enrique Romero BernalParticipant
I have the same problem with them not edit the photos , only the gears appear . Please , I need to fix it soon. Thank you.
my web: http://www.cazarenespaña.comApril 15, 2016 at 4:02 am #287112ShaneGuest
Same issue here as well. WP 4.5 and MotoPress Slider 1.3.2April 15, 2016 at 8:35 am #287167Inessa SergeevaGuest
Same problem with spinning gears. Are there any news about fixing? When will it be ready?April 15, 2016 at 9:29 am #287186J. DavisKeymaster
Please accept the deepest apologies. We are working on the fix right now. If you need to edit slides urgently you can contact your hosting provider asking them to rollback to WordPress 4.4.2 version. Once you’ll see a notification about Slider update you will be able to proceed WordPress update again.
Thank you for understanding.
JohnApril 16, 2016 at 12:11 am #287712Octavio M Yndart NoyParticipant
Any news on the slider fix? I need to finish a site for a customer.
April 18, 2016 at 8:45 am #288590J. DavisKeymaster
- This reply was modified 6 years, 3 months ago by Octavio M Yndart Noy.
We’ll do our best to release an update with fix today. Thank you for your patience and understanding.
JohnApril 25, 2016 at 11:48 am #293662cryoGuest
any news about the slider problem?
RegardsApril 25, 2016 at 12:08 pm #293682J. DavisKeymaster
We have already released update 1.3.4 version of plugin with the fix. Please check your license activation and update Slider.
JohnApril 25, 2016 at 4:46 pm #293881LarryParticipant
I validated my license for the editor, and the plugin update became available. I validated the slider, and no plugin update is available. Just shows Version 1.2.3, no option to update.
How do I get the update?April 26, 2016 at 10:02 am #294245J. DavisKeymaster
If the license is really activated and you can not get notification about update you can remove out of dated version from your WordPress, download latest version from your MotoPress account and install it.
Or you can submit a request to our support team and they will assist you with pleasure.
JohnApril 26, 2016 at 10:32 pm #294783Richard BourassaParticipant
I still have the problem. I verified and have version 1.3.4 of MotoPress Slider and I have a licence key valide until 2017 and I still can not edit slides… The gears turn endlessly…am I missing something…
RickApril 27, 2016 at 7:42 am #294944J. DavisKeymaster
Most likely you use latest version of plugin and issue should not occur. Please contact our support team providing admin access to your WordPress and website URL. They will check the slider for you.
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