MotoPress Content Editor Error

This topic contains 1 reply, has 2 voices, and was last updated by   J. Davis 4 months, 1 week ago.

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  • #717421

    Remus Calancia
    Participant

    Hello. I have a problem with Motopress when I tried edit page:

    An internal error occurred during loading Visual Builder. Please submit this data to support team.
    TypeError: Cannot read property ‘children’ of null.

    Browser: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/68.0.3440.106 Safari/537.36

    Platform: Win32

    This is the page:

    Accesorii si Tabla Click

    If you need login credentials, I will send.

    Thank you!

    • This topic was modified 4 months, 1 week ago by   J. Davis.
    #718226

    J. Davis
    Keymaster

    Hi Remus,

    We are sorry you faced difficulties using Visual Builder and recommend to follow the steps described in our troubleshooting guide.

    If this is not helpful you may submit a request to our support team to help you find the reason it does can not be launched at your site. Thank you.

    Best regards,
    John

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