Ideal payment not working

  • This topic has 2 replies, 2 voices, and was last updated 2 months ago by Andre Flores.
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  • #935375
    Bart de Koning
    Participant

    I’m testing stripe iDeal payments but it isn’t working.
    In the stripe test environment I can see a source.chargeable is created but it is never charged. Creditcard works fine.

    Is this a stripe configuration or has it something to do with hotel booking?

    #936985
    Andre Flores
    Moderator

    Hi, Bart!

    I have passed the issue for further investigation to our developers. Once there is any information regarding this matter, I will immediately let you know in this topic.

    Regards,
    Andre

    #937472
    Andre Flores
    Moderator

    Hi, Bart!

    I have tested Stripe payments carefully, including iDEAL method, and it worked fine.
    Make sure to set up Webhooks in your Stripe account under Developers ->Webhooks tab: https://prnt.sc/rqxvoe. The generated URL you see on the screenshot (hidden) should be inserted to the “Webhook Secret” field in Stripe configuration page: https://prnt.sc/rqxysc – otherwise, iDEAL will not work.
    Also, make sure to set up following Event types for your webhooks in Stripe account: https://prnt.sc/rqxzwx.
    I hope this helps.

    Regards,
    Andre

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