iCal sync – what information?

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  • #769768
    Sophie Willis
    Participant

    What information is meant to come back through an ical sync?

    At the moment all I get is the dates and the room booked, no customer name or payment information. Is that right?

    #769950
    Stacy Lind
    Keymaster

    Hi Shelly,

    Ical is not safe enough to transfer personal customer info or payment data. So booking platforms share limited to no data through their ical links. All the info that we receive from a platform is displayed in the Bookings tab > All Bookings > open a booking (the Logs section). Our plugin sends property title, booking dates, customer name, and booking id to external platforms.

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