Ical sync link invalid

[Wouter Overveld]

Hi,

After many attemps im still not getting my website linked to booking.com. Export (bookings from booking.com is working) but my calendar from my website to booking.com (import) is not working.

I use the Ical link bookings > sync Calendars > export link

example:https://mywebsite.com/?feed=mphb.ics&accommodation_id=1253

when i add this link to booking.com they keep giving me the error: This is not a valid iCal URL. Please try again

But when i copie and paste it in my webbrowsers its working en bring my to my calendar (download).

What im doing wrong?

[Wouter Overveld]

Edit: When i try the motopress demo and use there link then it is working directly.

example:https://hbdemo.getmotopress.com/kp7m28cawujet61/?feed=mphb.ics&accommodation_id=45

What is wrong with my website?

[Wouter Overveld]

they only diffrenet in link is that de demo model have ‘kp7m28cawujet61” in front after the url name. What doeskp7m28cawujet61 mean?

[J. Davis]

Hi Wouter,

Thanks for your question.

– please try to open the ical link in a private browser (while you are logged out) and make sure the ICS file can be downloaded successfully. Sometimes the link is valid when you are logged in only.
– sometimes the ical link is copied with empty spaces before or after the link so you need to make sure there are no empty spaces around the link.
– some OTAs may not access an ical link if there are no bookings yet. Please check if you have added at least 1 test reservation and try to add the link again
– check if there is any firewall enabled on your site or server and try to disable it to check if it does not prevent from accepting the URL by third-party OTA.

As for the dom URL so this part doeskp7m28cawujet61 is kind of Demo ID – it is a part of the demo site URL. It should be added to your website URL.

[Antoine Leblais]

Exact same issue here. Files are downloadable, all looks good, all says OK on both sides, however no possibility to export my calendar to Airbnb or Booking. Urgent !

[J. Davis]

Hi Antoine,
Please submit a ticket to our support team referring to the current topic. Thanks

[Marko Drofenik]

I hawe the same issue. Files are downloadable, all looks good, all says OK on both sides, however no possibility to export my calendar to Airbnb or Booking. Urgent !

[Antoine Leblais]

Tips: I had this issue, but I had a conflict of reservations. In my Motopress calendar, I removed all booking / Airbnb reservations, sync again and it worked.

[J. Davis]

Hi Marko,
Did you test the link being logged out? Did you submit a request to our support team so we can test your iCal link? Thanks.

[Wouter Overveld]

Still not working by me, same issues also change from webhosting provider.

What im doing now is using a channel manager (lodgify) and insert there my iCal links.

Iknow is double but this works well for me. I like my website and didnt want to give it up

[J. Davis]

Hi Wouter,
You may still contact our support team to let us take a closer look at the configurations and server information.

[jennifer vautrain]

moi aussi ça ne marche pas il me dit cette url ical n’est pas valide sur booking

[J. Davis]

Hi Jennifer,
Could you please specify what happens when you try to open the iCal URL in your browser when you are logged out of your site? Can you save the file with the ICS extension? Make sure there is no coming soon/maintenance mode enabled on your site.

[Martien de Wilde Boll]

So, I have the same issue:
Good evening. We have been listing our apartments on Airbnb for some time. Recently, we launched our own website (built on WordPress) and are now offering booking capabilities directly through it. The booking plugin we use for this is “Hotel Booking by MotoPress.”

The import from Airbnb worked successfully, but the export from our calendar to Airbnb is not working.
The system provides the following outbound links: https://boutiquehotelzahara.nl/?feed=mphb.ics&accommodation_id=1713

And https://boutiquehotelzahara.nl/?feed=mphb.ics&accommodation_id=1690
However, Airbnb does not accept these links. AirBnB requires a link that ends on .ical

How can I resolve this?
I’ve also request a support ticket, hopefully we can solve this here or through support.

[Andre Flores]

Hello Martien,

The issue has been handled in our Help Desk, however, I will reply in this thread as well for the reference:

Thank you for clarification regarding the errors displayed in the iCal validator. Those errors are an exact reason why the links are not being accepted by AirBnB, not the fact that the links do not end with .ics. Please note, that there is no such restrictions at AirBnB, that the imported iCal link must end with .ics, valid MotoPress Hotel Booking links are accepted by AirBnB without any issues.

As for the links from your website, firstly, there are no bookings in them, which already may be the reason they are not accepted by AirBnB. Secondly, if you open the link and check the .ics file, you will find out there are some Elementor HTML tags in it, which should not be there. Such issues are usually caused by a third-party plugin, which causes a conflict. Try temporary deactivating third-party plugins and check if the issue is resolved.
Also, try adding a test booking and then import the link to AirBnB. Once it’s accepted, simply cancel that test booking.

Best regards,
Andre Flores

[Author]

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