Ical sync link invalid

[Wouter Overveld]

Hi,

After many attemps im still not getting my website linked to booking.com. Export (bookings from booking.com is working) but my calendar from my website to booking.com (import) is not working.

I use the Ical link bookings > sync Calendars > export link

example:https://mywebsite.com/?feed=mphb.ics&accommodation_id=1253

when i add this link to booking.com they keep giving me the error: This is not a valid iCal URL. Please try again

But when i copie and paste it in my webbrowsers its working en bring my to my calendar (download).

What im doing wrong?

[Wouter Overveld]

Edit: When i try the motopress demo and use there link then it is working directly.

example:https://hbdemo.getmotopress.com/kp7m28cawujet61/?feed=mphb.ics&accommodation_id=45

What is wrong with my website?

[Wouter Overveld]

they only diffrenet in link is that de demo model have ‘kp7m28cawujet61” in front after the url name. What doeskp7m28cawujet61 mean?

[J. Davis]

Hi Wouter,

Thanks for your question.

– please try to open the ical link in a private browser (while you are logged out) and make sure the ICS file can be downloaded successfully. Sometimes the link is valid when you are logged in only.
– sometimes the ical link is copied with empty spaces before or after the link so you need to make sure there are no empty spaces around the link.
– some OTAs may not access an ical link if there are no bookings yet. Please check if you have added at least 1 test reservation and try to add the link again
– check if there is any firewall enabled on your site or server and try to disable it to check if it does not prevent from accepting the URL by third-party OTA.

As for the dom URL so this part doeskp7m28cawujet61 is kind of Demo ID – it is a part of the demo site URL. It should be added to your website URL.

[Antoine Leblais]

Exact same issue here. Files are downloadable, all looks good, all says OK on both sides, however no possibility to export my calendar to Airbnb or Booking. Urgent !

[J. Davis]

Hi Antoine,
Please submit a ticket to our support team referring to the current topic. Thanks

[Author]

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