- This topic has 1 reply, 2 voices, and was last updated 1 year, 7 months ago by J. Davis.
- May 8, 2022 at 1:14 am #1300580Slobodan ZdravkovParticipant
1. I have a problem with the booking system, the customers click many times on the book now button and the system makes many bookings as well, not just one booking as should be. How can i fix this issue?
So no mater how many times the button is clicked i need just one booking reservation.
2. The emails from the booking system comes in junk on the admin mail and also to the customers emails – so it happens many times the client to call me and to ask why he don’t get any mail.. and i should explain to all of them to check the junk folder.
Is it possible to fix this?
Thank you!May 9, 2022 at 6:31 am #1301064J. DavisKeymaster
Thanks for your questions.
1. The plugin should not place many bookings from the same guest per single reservation. Could you please specify version of the Hotel Booking plugin installed on your site? Also specify the confirmation mode that you have enabled?
2. It is recommended to setup SMTP for better and more secure email delivery. There are various free plugins that help to configure SMTP on your WordPress site.
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