Form submit fails at OSx Sierra

  • This topic has 2 replies, 2 voices, and was last updated 7 years ago by Érico.
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  • #530165

    Great job on the plugin!

    For some reason this issue only happens to OSx Sierra version but is quite important that we fix it since it breaks the page:

    Once the form is submitted it goes to a blank page that says:
    {“success”:false,”error”:”There was a problem processing your submission.”

    There is no validation on OSx Sierra so the form could be blank and you would still be able to submit it. I suspect this is javascript conflict related to the TinyMCE popup somehow failing on Sierra and then the JSON result being loaded as a link instead of as json request.

    J. Davis

    Hi Érico ,

    Could you submit a request providing admin access details? We need to take a look at your WordPress and plugin settings.

    Best regards,


    You can replicate the bug by submitting the newsletter form at the front page here:

    It’s below the slider to the right.

    Make sure to use osx sierra in order to replicate it though.

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