Form submit fails at OSx Sierra

This topic contains 2 replies, has 2 voices, and was last updated by  Érico 2 years, 1 month ago.

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  • #530165

    Érico

    Great job on the plugin!

    For some reason this issue only happens to OSx Sierra version but is quite important that we fix it since it breaks the page:

    Once the form is submitted it goes to a blank page that says:
    {“success”:false,”error”:”There was a problem processing your submission.”

    There is no validation on OSx Sierra so the form could be blank and you would still be able to submit it. I suspect this is javascript conflict related to the TinyMCE popup somehow failing on Sierra and then the JSON result being loaded as a link instead of as json request.

    #530407

    J. Davis
    Keymaster

    Hi Érico ,

    Could you submit a request providing admin access details? We need to take a look at your WordPress and plugin settings.

    Best regards,
    John

    #530608

    Érico

    You can replicate the bug by submitting the newsletter form at the front page here:
    lifespan.io

    It’s below the slider to the right.

    Make sure to use osx sierra in order to replicate it though.

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