Cancellation fees

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  • #958166
    Maryanne Amies
    Participant

    Hi there

    Is it possible to automate the cancellation fees?
    I see there was discussion in 2017 about this.

    If someone cancels – does it auto refund? Can you pick a date where this doesnt happen?
    Or create % based on days till booking

    #958214
    Mary Evans
    Moderator

    Hello Maryanne,

    You can enable booking cancellation within the plugin settings under your dashboard > Accommodation > Settings > “User can cancel booking via link provided inside email”.
    Nevertheless, no refunds can be automated within the plugin.
    MotoPress Hotel Booking provides payment functionality. However, the plugin does not manage it.
    That means, all the refunds should be managed manually.

    Best Regards,
    M. Evans

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