Appointment employee role don’t work

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  • #1415373
    Anna Cardona Castells
    Participant

    I am configuring a employee as “appointment employee” as described in the documentation, first creating the user with that role and then in employees, in the employee file assign the email but when you access from wp-admin with your username and password , does not access the wordpress menu but “my account” as if it were a client and cannot do anything else. If I assign it as “Appointment manager” it works correctly.

    What could be the problem?

    #1416278
    J. Davis
    Keymaster

    Hi Anna,

    It looks like there is installed WooCommerce on your site and it redirects to the WooCommerce account page automatically. You may check the WooOCmmerce documentation to find a way to redirect specific user roles to custom URLs or disable the redirection. If you need our assistance with this please provide the requested information in your support ticket.
    Feel free to ask any additional questions.

    best regards,
    John Davis

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