- This topic has 6 replies, 2 voices, and was last updated 3 months, 3 weeks ago by Chris Charles.
- February 1, 2022 at 4:39 am #1253128Chris CharlesParticipant
I am able to search for a booking to reserve, select dates. Fill in all information needed from user. But as soon as I click SUBMIT button I get this wordpress error. This was working before?
There has been a critical error on this website.
Learn more about troubleshooting WordPress.
Any idea what could be causing this and how I can troubleshoot fix? The error message isn’t very useful.
ThanksFebruary 1, 2022 at 5:02 am #1253135Chris CharlesParticipant
Error logs show this.
[01-Feb-2022 12:21:46 UTC] PHP Fatal error: Class ‘PHPMailer\PHPMailer\SMTP’ not found in /home/username/public_html/website.com/wp-includes/PHPMailer/PHPMailer.php on line 1946February 1, 2022 at 5:14 am #1253142J. DavisKeymaster
Thanks for contacting us. Is your WordPress site a default installation or you have installed it using some custom tool provided by your hosting provider?
You may try to re-update WordPress to the latest version and check if it fixes the issue.
Could you also specify versions of PHP and WordPress?
J. DavisFebruary 1, 2022 at 6:18 am #1253190Chris CharlesParticipant
This is a normal wordpress install. I installed manually as I have access to dedicated server
Thanks. This is a default installation and I’ve upgraded to latest version of wordpress recently
WordPress 5.9February 1, 2022 at 6:22 am #1253191Chris CharlesParticipant
I just forced a re-install of wordpress 5.9 and it now seems to be working. wow. Maybe some corruption on first install?February 1, 2022 at 8:31 am #1253287J. DavisKeymaster
Yes, sometimes this may happen that a certain file has not been uploaded correctly during the update of WordPress, plugin, or theme. I’m happy to know it works correctly now.
J. DavisFebruary 1, 2022 at 9:00 am #1253345Chris CharlesParticipant
Great work, never had an install cause corruption like that before. Thanks J. All good now, appreciated!
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