Extended Support

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When you need personal extra help with the MotoPress products, we’ve got you covered. This Extended Support service is ready to help you with the custom website configurations, style tweaks and import of the demo data.

This service is provided by MotoPress.

45 comments

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Reviews (13)
Comments (45)

Features
Reviews (13)
Comments (45)

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Get the Best WordPress Extended Support for Your Website!

We are always here for you to answer all of your questions related to plugins, addons, and themes by MotoPress. We do care about the docs and knowledge base for our products, but when you need extra help and custom tweaks, the Extended support was created just for that purpose.

If you purchase the Pro version of any MotoPress product, you get basic support and updates by default. However, if you want to go beyond the basic support of the Premium products and need extra help, Extended Support will help you deal with more complex issues.

What do you get with WordPress support services by MotoPress?

Priority support for Premium products.
Basic support for FREE MotoPress plugins and themes (Pro products come with basic support by default).
Minor customization of the MotoPress products (style and layout customization).
Import of the sample data.
Help with fixing minor bugs of third-party assets built into MotoPress products.

The following actions are not included in this service:

Product customization or design services that aim at extending the product beyond the original features and functionality given in the product description.
Installation service.
Hosting services.

The service is valid for one website. We work on the service only during business days (public holidays and weekends are non-working ones). Response time can vary as it depends on the volume of current inquiries and a kind of an issue.

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Reviews

Average rating: 5 out of 5 stars

13 reviews

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1 star

Big update to Wordpress Hotel Booking site beyond my skill set!

By David Atkinson on October 19, 2026 at 4:10 am

I had to update a WordPress website that was built using various MotoPress Hotel Booking plugins and due to my lack of tech knowledge, the MotoPress team and their Extended Support package was invaluable!

The updates and testing involved quite a few technical steps, particularly around Stripe payments (which I had never touched before) and making sure everything was working correctly after the updates.

Andre’s guidance helped me work through the various stages and gave me the confidence to move forward with the updates and testing.

I honestly don’t think I would have made it through the process without their support. Being able to get help from someone with the right technical knowledge made a real difference, especially when it came to testing the payment process end to end.

The help and patience shown throughout was superb and I’d highly recommend the MotoPress Extended Support package to anyone who needs extra guidance with a more involved update or technical issue.

Patient, friendly and competent support

By Norbert Humer on January 6, 2024 at 5:46 am

i would like to explicitly praise john for his patient way of answering my questions. You can be proud of your support!
Greetings Norbert from Austria

Hotel Booking WooCommerce Integration

By Stuart Gordon on May 17, 2023 at 8:56 pm

Super fast support. Clear explanation. Excellent – well done team!

Extended Support

By Charlotte Ruddy on November 28, 2022 at 6:58 am

Great service!

Thanks Andre for the great support

By Helder Vieira on February 1, 2021 at 12:43 pm

Andre has been always very helpful and always has the right solution for any issue, no doubt the best support I have ever had, and I do appreciate it. Thanks ever so much.

Thanks for Andre Flores and Moto Press Support Team

By Michael ABD Malek on October 6, 2020 at 7:29 am

Thanks for Andre Flores , he is very helpful and always answering in good short time , i do appreciate his help . Thanks
Michael

Superb support - 150% worth the money !!

By Kok Wai Lai on April 7, 2020 at 10:33 pm

Highly recommended to this service if any customisation needed on your theme. Quick and detail respond to address all my request. Way to go and keep up the good work.

Very good and quick support

By [email protected] on April 7, 2020 at 3:37 pm

it is a pleasure to work with the Motopress support theme. Motopress theme and plugins are very easy to work with and when I get stuck I am being helped quickly, friendly and in a professional way.

Great work guys!

CSS support

By Jan Wedin on January 9, 2020 at 4:12 pm

I can recommend the extended service. We needed assistans with CSS for the booking form- MotoPress delivered what we needed and we are very happy.

Amazing Support!

By Adam Parker on October 6, 2019 at 1:53 am

This is the best support I have ever had. I worked directly with John, who was prompt, helpful, and provided a ton of assistance in regards to the Motopress theme (aquentro) that I had purchased. The Motopress team made the website build out process seamless, and I can’t recommend the Extended Support Package enough! thanks for all your help!

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45 Replies to “Extended Support”

mike peters says:
November 8, 2026 at 3:10 pm
is this service still available? i’m not having a lot of luck getting going here although i do have Nifty Fifty installed. getting my home page and JetPack working is not happening fir me though.
Reply
1. J. Davis says:
  November 9, 2026 at 11:07 am
  Yes, sure the Extended Support is still available. Feel free to order it and contact our support team for the priority support.
  Reply

Get the Best WordPress Extended Support for Your Website!

Reviews

45 Replies to “Extended Support”

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