[J. Davis]

Hi Bruno,
I’ve added a listing, saved the changes, and clicked the ‘Start Import Now’ button. The prices were successfully imported.
Try adding other listings, save the changes (there is a button at the bottom of the page), and click on the button to import the prices.

[J. Davis]

Hi James,
I mean, Booking Confirmation is also known as the Checkout page. Please check what language is selected in your WordPress settings (Settings > General). If it is the kind of English (United States) or English (UK), you need to go to Loco Translate > Plugins > Hotel Booking and create a new translation for the language that is selected in the main WordPress settings. Then search for ‘Notes’ and add your custom translation.
If you go to Loco Translate > Plugins > Hotel Booking, you can see the translation for the language that is selected in the main settings – you can simply edit it without adding a new translation.

[J. Davis]

Hi Bruno,
We could not replicate the issue locally. We changed currency from USD to Euro on the test Airbnb account, saved changes and refreshed on the Pricelabs account, and then imported prices successfully. I’ve sent a reply to your email asking you to provide additional information to investigate it further. Thanks.

[J. Davis]

Hi James,
You can ask the guests to add this information to the Booking Notes field on the checkout page. For this, you can change the text of the label ‘Notes’ into ‘when they are likely to arrive’. You can do this by editing translations of the plugin. You can use a free third-party Loco Translate plugin for this.
Or you can use Checkout Fields Editor add-on to add special field(s) and collect additional information like this.

[J. Davis]

Yes, you can do this if you want to allow the reservation further than 1 year ahead so people can boo today with check-in from May 2026 and further. Annual option opens the availability from today to 1 year ahead. That is why, today the dates are available from April 6, 2025 to April 6, 2026 and tomorrow they will be open from April 7, 2025 to April 7, 2026.

[J. Davis]

The title of the topic is ‘How to resend customer approved booking email‘, so we meant that the button to resend such an email is visible for the approved bookings only. Unfortunately, there is no option to resend an email notification about pending payment. You can install the third-party plugin that records the logs of all the emails sent from your site. Some of those plugins allow you to resend the emails if they were not delivered for some reason.

[J. Davis]

Hi Eric,
Thanks for your explanation. For now, you can see a mandatory fee as a damage security deposit. I’ve also added your upvote to the existing task, thanks.

[J. Davis]

Hi, the email tags %room_type_title% or %room_title% can be added to the %reserved_rooms_details% email tag at Accommodation > Settings > Email settings. You may add %reserved_rooms_details% to the email templates of the Notifications.

[J. Davis]

Hi Cian,
Thanks, I’ve contacted you to take a closer look at it. Thanks.

[J. Davis]

Hi Steve,
The annual season option extends the season for 1 year from today’s date. If you wish to open the dates further than 1 year ahead, you need to disable the ‘Annual’ option for your seasons.

[J. Davis]

Hi Patrice,
Could you please clarify what kind of Deposit you would like to add? Do you mean deposit payment instead of a full one or a security damage deposit?
You can check the articles below:

https://support.motopress.com/hc/en-us/articles/360041030052

https://support.motopress.com/hc/en-us/articles/360056703632

[J. Davis]

Hi Sim,
The availability is limited by the Employee. You see, one Employee can not fulfill more than one service at the same time. You may try to change the duration of the services to 5 or 10 minutes so the customer can add the service “Nose” at 9:00-9:10 and “Ears” at 9:10 – 9:20.
Feel free to ask any additional questions.

[J. Davis]

Hi, Do you mean it stays there even after you replace it? You can try disabling third-party plugins to find the one that may cause an issue.

[J. Davis]

Hi,
You can use CSS to hide the logo for tablets and mobile devices and display another image. For example:

@media(max-width:991px){
  .site-branding .custom-logo-link img {
  position:absolute;
  margin-top:-4000px;
}

.site-branding .custom-logo-link::before {
content:url("- add URL of horizontal logo -");
}
}

[J. Davis]

Hi Tiziano,
Yes, you can override some templates via files in /templates subfolder https://motopress.com/document/hotel-booking-overriding-templates/
As for the checkout shortcode so it can be overridden by using functions. You can find some examples on the forum

Rates display in check out

Admin Booking without Booking Rules

Edit Booking / Checkout form

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