[Andre Flores]

Hello Helen,

For this purpose the Variable Pricing must be used – you should set the price per night according to the number of guests: https://prnt.sc/yp3pxx.

Regards,
Andre

[Andre Flores]

Hello Mathieu,

Unfortunately, I was unable to replicate the issue on my end. I have tried the Direct Bank Transfer gateway via WooCommerce and Billing information was passed to Bookings ->Payment History: https://prnt.sc/yp35lp.
Kindly submit your request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Andre Flores]

Hello Helen,

In order to do this your Client will need to create a new Season for the desired date and add a special price for this season to the Rate. She will need to make sure to drag and drop this season rate to the very top of the list in order to make sure the rate has the higher priority and is applied instead of standard rates for the same date.

Regards,
Andre

[Andre Flores]

Hello Richard,

The message is defined in the [mphb_booking_confirmation] shortcode, in order to edit it you may use Loco Translate plugin, you will find an example on how to do that in this article.

Regards,
Andre

[Andre Flores]

Hello Beverly,

Unfortunately, there is no option to assign attributes to accommodations, only to accommodation types. As an alternative you may group your accommodations under accommodation types with 30AMP and 50AMP hookups respectively, e.g.:

RV site (30AMP hookups): RV 1, RV 2, RV 3 etc.
RV site (50AMP hookups): RV 1, RV 2, RV 3 etc.

Another option would be creating a separate accommodation type for each accommodation, so you could set desired parameters to them.

Regards,
Andre

[Andre Flores]

Hello Holger,

The only option would be enabling direct booking in order to allow your guests to book specific accommodation right from its single page, so if it is not available the guest will receive a corresponding message.
Navigate to Accommodation ->Settings and enable the “Skip search results page and enable direct booking from accommodation pages.” option there.

Regards,
Andre

[Andre Flores]

Hello Mathieu,

Yes, that is correct, the order information is included in the payment under Payment History, here is how it looks like: https://prnt.sc/yd7m3i.
Kindly specify what payment gateway in WooCommerce you are using and what information is missing in the payment.

Regards,
Andre

[Andre Flores]

Hello Karl,

Thank you for your detailed feedback, it is much appreciated.
The feature implementation would require some custom development and would not be easy to be implemented. For now we only collect our users feedback, so I am afraid the feature will not be implemented in the nearest future.

Regards,
Andre

[Andre Flores]

Hello Maurice,

1). Not really, you need to find out the added field class and add display: none; to this specific class, e.g.:

.mphb-customer-pets-info-guests.mphb-textarea-control {
	display: none;
}

Use the Inspect Element feature of your browser to find the class out: https://prnt.sc/y8wzbf. The code must be added under Appearance ->Customize ->Additional CSS in your dashboard.

2). Looks like the issue has been resolved and you were finally able to update the plugin.

Regards,
Andre

[Andre Flores]

Hello Gerilyn,

The issue may occur due to the fact you have not configured seasons or/and rates properly for the accommodation type in question – this causes the calendar to be not displayed on the front-end. Make sure to configure seasons, rates and accommodations according to directions in this article.

Regards,
Andre

[Andre Flores]

This reply has been marked as private.

[Andre Flores]

Hello Mathieu,

The error occurs when you deactivate the Hotel Booking plugin while the Checkout Fields add-on is active. Our developers have already found a solution to the issue and will include the fix in the nearest plugin update.
Meanwhile, you should rename the “checkout-fields” folder under /wp-content/plugins/ directory on your server in order to have the website working again. Once it is done navigate to your WordPress dashboard and activate the Hotel Booking plugin. After that you may rename the “checkout-fields” back on your server.

Regards,
Andre

[Andre Flores]

Hello David,

Got your point, I am glad that you have managed to resolve the issue and achieve the desired result.
How’s been your experience with the Hotel Booking plugin so far? It would be much appreciated if you leave your positive feedback about the plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

Thank you in advance!

Regards,
Andre

[Andre Flores]

Hello Helen,

Kindly specify your screens resolution and the browser you are using as I do not see the same issue on my end.

Regards,
Andre

[Andre Flores]

Hello Franco,

Unfortunately, there is no such option in the Hotel Booking plugin by default, however, you may try one of the third-party solutions, e.g. this one.
Since this is the WooCommerce plugin, you will need to also get our WooCommerce Payments add-on to be able to integrate this payment gateway to the Hotel Booking.

Regards,
Andre

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