Andre Flores

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Viewing 15 posts - 886 through 900 (of 1,932 total)
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  • Hello Jim,

    Thank you for your feedback, it is much appreciated. I have added your up-vote to the feature request as well.

    Regards,
    Andre

    Hello there,

    You may try checking the date.php file under /wp-content/plugins/motopress-hotel-booking/includes/libraries/ZContent-icalendar/includes/ directory.

    Regards,
    Andre

    in reply to: Updating theme causes problems with child theme #1091035

    Hello Tilman

    It is usually recommend to back-up the theme files before updating it. If you performed any changes in the parent theme files, you might miss them after the update. As for the settings and custom CSS added in Customizer, they should remain in tact.

    Regards,
    Andre

    in reply to: Hotel Booking Plugin update #1091033

    Hello there,

    Yes, it is possible, you might need to temporary deactivate the license on your live website in order to be able to activate it on the staging one. You may manage your site license in your personal MotoPress account.

    Regards,
    Andre

    in reply to: Check In / Check Out Search Fields #1091030

    Hello Linda,

    You may add more options to the availability search form via Attributes. Check this video on how to achieve this.

    Regards,
    Andre

    in reply to: Albatross theme colors #1090550

    Hello Valerio,

    Global colors are managed via Elementor as it is described in my previous reply. As for the rest of the colors, they are managed via custom CSS.
    If you face issues with specific styles, provide me with your website URL in a private reply, so I take a closer look at it.

    Regards,
    Andre

    in reply to: Updating theme causes problems with child theme #1089928

    Hello Tilman and David,

    I have consulted with our developer and he informed me that the issue indeed persisted once the theme update was released. The issue has been resolved already, in order to have it fixed you should re-download the new theme version v. 1.2.2 from your personal MotoPress account and install it over current theme via Dashboard (the update option via WordPress dashboard is available from WordPress v. 5.5).

    Regards,
    Andre

    in reply to: Updating theme causes problems with child theme #1089715

    Hello David,

    Unfortunately, I was unable to replicate the issue locally, the Text Domain and Template names are the same in both child and parent themes by default.

    Regards,
    Andre

    in reply to: Button Link not working #1089697

    Hello Marco,

    When you add a button there is an option to add a link to it, not the rel attribute: https://prnt.sc/10m5s3d. Make sure to click the link icon and add the link there.

    Regards,
    Andre

    in reply to: Is there a way to bulk import rates? #1089694

    Hello there,

    Thank you for your suggestion, it is much appreciated. We might take it into consideration for future plugin updates.

    Regards,
    Andre

    in reply to: Grid View information missing #1089669

    Hello Marco,

    By default the capacity is displayed in the grid view, I would ask that you submit a request to our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.

    Regards,
    Andre

    Hello Jose,

    Yes, the configuration you have described looks correct. When creating an accommodation type a single accommodation is generated for it by default, so you will not need to generate 14 accommodations separately. You will also need to configure seasons in order to be able to set up rates according to those seasons (at least one season must be created).

    Regards,
    Andre

    Hello there,

    I have added your up-votes to the request as well, thank you.

    Regards,
    Andre

    Hello there,

    Unfortunately, there is no such option at the moment, events included in the .ics files use the start and end date of the event, not its time.
    We will keep your suggestion in mind though and in case there are more similar requests from other users, we might consider adding this option in future.

    Regards,
    Andre

    in reply to: Check In / Check Out Search Fields #1089608

    Hello Linda,

    Unfortunately, there is no such option, as an availability search relies on the check-in/check-out dates, so it will not be possible to return any results with these fields disabled.

    Regards,
    Andre

Viewing 15 posts - 886 through 900 (of 1,932 total)