[Andre Flores]

Hi, Sabrina!

Kindly check my reply regarding this matter in another topic.

Regards,
Andre

[Andre Flores]

Hi, Sabrina!

In order to clear sync logs in your database you should run the below query in your database via phpMyAdmin tool:

UPDATEwp_optionsSEToption_value= 'a:0:{}' WHEREoption_name= 'mphb_ical_sync_rooms_queue_processed_data'

Make sure to replace wp_ with your database table prefix.

Regards,
Andre

[Andre Flores]

Hello, Arttu!

As an alternative you may create an attribute named “Category”, configure its terms according to your accommodation type categories and apply them to appropriate accommodation types (you will need to do that for each accommodation type). Finally, you will need to add newly created attribute to the availability search form, so your Guests could search for properties, depending on the category they select from the drop-down. Check this nice video on how to add custom attribute to the search form.

Regards,
Andre

[Andre Flores]

Hello, Talha!

You may find the category ID by hovering it in your dashboard – the ID can be seen in the category URL itself: https://prnt.sc/sk5we7. Feel free to insert this ID to the widget settings in order to have accommodation types from respective category displayed.

Regards,
Andre

[Andre Flores]

Hello, Kent!

I am glad that you were able to find the topic with the workaround. The request has been passed to our developers regarding this matter as well, so once there is any feedback from them, I will contact you via e-mail with further updates.

Regards,
Andre

[Andre Flores]

Hello, Kent!

You are always welcome! 🙂

Regards,
Andre

[Andre Flores]

Hello, Kostas!

Check if the booking/order status is Confirmed – this will make sure both admin and the customer receive confirmation e-mail. If it is, check the booking Logs in order to find out whether the e-mail has been sent to admin/customer: https://prnt.sc/sk5dfx. I would also recommend that you configure SMTP on your website, you may use one of the WordPress plugins, e.g. Post SMTP Mailer – it also allows to check any e-mail event to find whether e-mails on your website were sent/delivered.
If the issue persists, do not hesitate to submit a request to our Help Desk.

Regards,
Andre

[Andre Flores]

Hello, Kent!

The footer background image is added via CSS. In order to replace it add the following CSS code under Appearance ->Customize ->Additional CSS:

.site-info::before {
	background: url("images/footer_skyline.png");
}

Replace images/footer_skyline.png with the direct path to the desired image. You may get the full image path in your Media Library by clicking on the image thumbnail – you will see the path at the right: https://prnt.sc/shgta1.

Regards,
Andre

[Andre Flores]

Hello, Jan!

I am glad that you have managed to resolve the issue, thank you for your feedback.

Regards,
Andre

[Andre Flores]

Hello, Ashley!

Thank you for the information. As far as I know you have a ticket raised in our Help Desk regarding this matter already. Kindly expect a reply with further directions there.

Regards,
Andre

[Andre Flores]

Hello, Ryan!

There is no need to remove the calendar, you may simply sync your calendars via dashboard. Open the accommodation type calendar you have added blocks to in your browser to download the .ics file – check whether blocks are included in the file. If blocks are there and it still does not work, perhaps, the OTA does not accept blocks, you should contact their support team, they may provide more information regarding this matter.

Regards,
Andre

[Andre Flores]

Hi, Sebastian!

Yes, we have a great Notifier add-on, however, it does not allow sending notifications to actual accommodations, only to accommodation types.
At this point the workaround would be creating a separate accommodation type for each room, so you could send key/code to corresponding room.

Regards,
Andre

[Andre Flores]

Hello, Ben!

You may decrease the spacing by adding custom CSS under Appearance ->Customize ->Additional CSS:

.page-template .content-area {
	padding-top: 80px;
}
.page-template .entry-header, .page-header {
    padding-bottom: 3.125rem;
    margin-bottom: 3.75rem;
}

Simply decrease padding values to the desired ones.

Regards,
Andre

[Andre Flores]

Hello, Ashley!

I assume you are using Elementor Pro for adding custom footer to the website. I suggest that you add a custom header as well under Templates ->Theme Builder to make the layout match.

Regards,
Andre

[Andre Flores]

Hi, Kent!

Also check this article on how to set up Hotel Booking for a single property rental.

Regards,
Andre

[Author]

Posts