Forum Replies Created
- AuthorPosts
- July 13, 2020 at 6:54 am in reply to: See relevant price on single room page using check availability #978639Andre FloresModerator
Hi, Karin!
We have just updated the Hotel Booking plugin recently and now the latest version (v. 3.8.3) does include the requested feature. The relevant price can be displayed on the single accommodation type pages when searching for specific dates with “Skip search results page and enable direct booking from accommodation pages.” and “Show price for selected period” options enabled under Accommodation ->Settings: https://prnt.sc/tgp4lb.
Regards,
AndreAndre FloresModeratorHi, Mark!
Unfortunately, there is no exact time frame for the theme update, it depends on the development tasks load. So far, there is no information on when the Campterra theme will be updated.
Regards,
AndreAndre FloresModeratorHi, Mark!
Overall you may add payment logos yourself, using some widgets or custom HTML, depending on where exactly you would like them to be placed. For example, on our Booklium demo logos in footer are added via Text widget with custom HTML.
Regards,
AndreJuly 10, 2020 at 8:02 am in reply to: Hotel Booking WooCommerce Payments allow pay after timeout for booking #977743Andre FloresModeratorHello there!
I have double-checked the WooCOmmerce Payments functionality and so far it is correct – once the time to pay for the booking expires, the guest can no longer proceed with the payment, since the session is expired: https://prnt.sc/tf6s0o. If payments are still available after the time to pay expires on your website, kindly submit your request at our Help Desk providing temporary access to WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreAndre FloresModeratorHello, Joke!
1. Please note that this option has been added in Hotel Booking v. 3.7.2 and is available in further versions. Since the plugin is built in the Booklium theme, it can be updated only along with the theme itself. That is why your plugin version is 3.7.1 and therefore you do not have the overall capacity option.
2. Unfortunately, there is no option to add seasonbound services. You may enable/disable services manually when the season changes only.
Regards,
AndreJuly 10, 2020 at 7:37 am in reply to: Is there any way to get rid of the page title/header on the home page? #977731Andre FloresModeratorHi, Richard!
You should paste the code under Appearance ->Customize ->Additional CSS in your WordPress dashboard.
Regards,
AndreAndre FloresModeratorHi, Bartosz!
Thanks for your feedback, it is much appreciated!
I am glad that you have managed to resolve the issue.Regards,
AndreAndre FloresModeratorThis reply has been marked as private.Andre FloresModeratorHi, Thomas!
Thanks for your up-vote, it has been counted.
Regards,
AndreAndre FloresModeratorHello, Eric!
You may simply remove the Blog menu itself under Appearance ->Menus ->Primary menu: https://prnt.sc/tdvss8.
Regards,
AndreJuly 8, 2020 at 7:17 am in reply to: notification tag is not replaced with accomodation notification #976762Andre FloresModeratorHi, Felix!
Thank you for the detailed feedback. I have replied in the ticket requesting access credentials to your dashboard, the further assistance with this matter will be provided in the ticket #28370.
Regards,
AndreAndre FloresModeratorYou are most welcome!
Regards,
AndreJuly 7, 2020 at 6:53 am in reply to: notification tag is not replaced with accomodation notification #976247Andre FloresModeratorHello, Felix!
Make sure the actual notification information is included in each accommodation type Notification Notices fields: https://prnt.sc/td6u2v. If you believe everything is set up properly, try erasing the notification message content (save it somewhere before doing so) and update changes, so the default content is added to the message field: https://prnt.sc/td6vq9. Make a testing reservation from your end to see if you receive the actual notification text. If this works, then most likely the issue is with the message content itself. If you still unable to have the issue resolved, kindly submit your request to our Help Desk, providing your website URL and temporary access to WordPress dashboard, so we take a closer look at the issue.
Regards,
AndreAndre FloresModeratorHello, Mark!
Please note that “Edit booking” feature is available in Hotel Booking plugin starting from version 3.8.0. Since the plugin is built in the Campterra theme, it can be updated to the latest version only along with the theme update. It usually takes some time for our developers to update the theme, since they have to make sure everything works in tact. However, if you do not want to wait for a theme update, you may get the plugin license separately in order to receive automatic updates regardless of the theme version.
Regards,
AndreAndre FloresModeratorHello, Ryan!
The mphb_sync_logs table includes only sync logs. It is recommended to set the Automatically delete sync logs older than option to “Day/Week”, so your database is not overloaded with logs. Since you are currently unable to log in to your dashboard to change that setting, you may delete logs manually by running the following query in your database phpMyAdmin tool:
UPDATE ‘wp_options ‘SET ‘option_value ‘= ‘a:0:{}’ WHERE ‘option_name ‘ = ‘mphb_ical_sync_rooms_queue_processed_data’Make sure to replace wp_ with your database table prefix in case it does not match. Also, it is recommended to back-up your database before performing any changes.
Once it is done, you should be able to log in to your WordPress dashboard and change sync settings to the aforementioned ones.Regards,
Andre - AuthorPosts