Cancellation Rule

[Rolando Tolibas]

Hi

Sorry if this has been addressed/discussed before (didn’t find it in search results) but is there a way to specify a cancellation rule? I want to allow reservation cancellation but only if its X number of days before the reservation date.

Thanks!

[Rolando Tolibas]

Additionally, I would still want to allow cancellation after X number
of days before the reservation date, but able to define a cancellation fee. It could be a fixed amount or percentage of the total booking amount.

Thanks!

[J. Davis]

Hi Rolando,

Thank you for your questions. At the moment, there are no tools to disallow the cancellation in X days before check-in or charge the cancellation fee automatically, etc. You may describe the rules of cancellation on the page Terms and Conditions or on the page of accommodation type or on both types of pages. etc. Since the refund can be submitted by the owner manually only you may send a partial refund as it is described in your cancellation rules.

best regards,
J. Davis

[Rolando Tolibas]

Hi J.Davis,

Thanks for your response. Is this something that can
be implemented in future versions?

Thanks!

[J. Davis]

Hi Rolando,

Thanks for your feedback. I found this feature had been requested previously. I’ve just added your upvote to this task. We will notify you when we have any news about this.

best regards,
J. Davis

[Eden Levi]

+1 upvote

[Brandon Gilbert]

+1 upvote

[Clare Lewis]

I will upvote this as well. In my case I’d like to only allow cancellations within a certain time after the booking (72 hours).

[J. Davis]

Hi, Your upvotes have been added. Thank you

[Jamie Proctor]

UPVOTE. I need to be able to set parameters around cancellation as well.

[jérémy dumas]

+1 upvote !

[M. Creative]

+1 Upvote

[George Greitas]

+1 upvote

[BuenVivir Casa]

+1 upvote

[J. Davis]

Hi, Your upvotes have been added. Thank you

[Author]

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