Andre Flores

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Viewing 15 posts - 211 through 225 (of 1,932 total)
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  • in reply to: Syncing with Agoda #1203231

    Hello David,

    Thank you for the information, it is much appreciated.
    The issue is we allow synchronization with any external calendar that supports iCal. I believe Agoda has direct integration with their partners and do not allow synchronization with external calendars outside of their partners list. MotoPress does not have direct integration or specific partners, so I am afraid there is not much we can do from our end. If Agoda are able to provide .ics links for their calendars, we will be able to provide ours to them, so the synchronization is performed.

    Regards,
    Andre

    in reply to: Payment via Stripe and save credit card details. #1203229

    Hello Carla,

    Please note that the plugin was not created by MotoPress, so we can not guarantee its compatibility with the Hotel Booking. Unfortunately, we can not advise on any other plugin to use, you may try to look for similar plugins for WooCommerce, however, they can be used on your own risk only.
    Thank you for comprehension.

    Regards,
    Andre

    in reply to: Luviana Logo Home Page #1203227

    You are most welcome, I am glad it worked for you 🙂

    Regards,
    Andre

    Hello Felizia,

    The issue is taken care of in our Help Desk, kindly refer to replies in the ticket.

    Regards,
    Andre

    in reply to: Automatic calendar synchronization does not work #1203225

    Hello there,

    Please note that there are no global issues with synchronization, each case appears to be a unique one. If you face issues with synchronization, kindly submit a request to our Help Desk, so I take a closer look at the issue.

    Regards,
    Andre

    in reply to: I have a problem with reservations spread over 2 seasons #1203158
    This reply has been marked as private.
    in reply to: Gallery bevor the accommodation text #1203150

    Hello Felizia,

    There is no option by default to achieve this, however, as an option you may add it a shortcode. Add the following code to your child theme functions.php file:

    function mphb_property_gallery_shortcode() {
    if ( is_singular( 'mphb_room_type' ) ) {
    if ( mphb_tmpl_has_room_type_gallery() ) :
    do_action( 'mphb_render_loop_room_type_before_gallery' );
    mphb_tmpl_the_room_type_flexslider_gallery();  
    do_action( 'mphb_render_loop_room_type_after_gallery' );
    endif;
    }
    }
    
    add_shortcode('mphb_property_gallery', 'mphb_property_gallery_shortcode');

    After that add the following shortcode right before the accommodation type description:

    [mphb_property_gallery]

    Regards,
    Andre

    in reply to: Resize, edit or delete menu #1203102

    Hello Tarek,

    Kindly provide me with the URL to the example page and some screenshots of the area you are referring to, I will take a closer look at the issue.

    Regards,
    Andre

    in reply to: Back to top button #1200245

    Hello Felizia,

    I have checked it on my local installation and was unable to replicate the issue. I have added custom CSS to your back-end to hide the button for now, it should work fine.

    Regards,
    Andre

    in reply to: Address not shown on invoice #1200225

    Hello Maurice,

    It is hard to say what may cause the issue. Kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at it.

    Regards,
    Andre

    in reply to: "Sorry, but no booking was found." #1200222

    Hello Fiona,

    You should make sure to create the Payment Request page with [mphb_payment_request_checkout] shortcode inside and assign it to corresponding option under Accommodation ->Settings ->Extensions ->Payment Request tab.
    Also check so you have a Checkout page with [mphb_checkout] shortcode created and assigned to corresponding option under Accommodation ->Settings ->General tab.
    If the issue persists, get back to me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at it.

    Regards,
    Andre

    in reply to: [mphb_checkout] number of guests for services #1200221

    You are welcome!

    in reply to: Variable price count per person #1200220

    Hello Albertus,

    Could you kindly provide me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at the issue? We have not received any complaints from other users regarding incorrect prices calculation for different number of guests so far.

    Regards,
    Andre

    in reply to: Add link to checkbox description #1200219

    Hello Raphael,

    Unfortunately, the HTML is currently not rendered in fields by the Checkout Fields add-on. We do have a feature request to implement this feature and are currently collecting feedback from our users. In case there are more similar requests from them, we might consider adding such an option in one of the plugin future updates.

    Regards,
    Andre

    in reply to: Luviana Logo Home Page #1200218

    Hello Felizia,

    You may change that logo by highlighting the section in Getwid and replacing the background image in the Style tab as described in the following screenshot: https://prnt.sc/1w8in1f.

    Regards,
    Andre

Viewing 15 posts - 211 through 225 (of 1,932 total)