Synchronisation Issues (Booking.com, Tripadvisor, AirBnB, HomeAway)

Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking Synchronisation Issues (Booking.com, Tripadvisor, AirBnB, HomeAway)

  • This topic has 20 replies, 11 voices, and was last updated 10 months ago by Christian Braat.
Viewing 6 posts - 16 through 21 (of 21 total)
  • Author
    Posts
  • #1243066
    J. Davis
    Keymaster

    Hi Christian,

    Thanks for contacting us. Could you try to navigate to Accommodation > Settings and find the option to delete the logs older than Day automatically? Thus the logs should be deleted more often not to store too many logs in your database.

    Let me know if it is helpful.

    best regards,
    J. Davis

    #1243080
    Christian Braat
    Participant
    This reply has been marked as private.
    #1245795
    J. Davis
    Keymaster

    Hi Christian,

    Could you please specify how many accommodations (units of accommodation types) you have on your site and what version of the Hotel Booking plugin is installed on your site? Thanks.

    best regards,
    J. Davis

    #1247101
    Christian Braat
    Participant
    This reply has been marked as private.
    #1249344
    J. Davis
    Keymaster

    Hi Cristian,

    Thank you for your reply. It is not so many logs that may be created with 4 accommodations only. If you import bookings every 15 minutes then you get 16 logs per 1 hour and 384 logs per 24 hours (1 day). This amount of logs should not be critical to stuck the synchronization process.
    You may try to submit a ticket to our support team referring to this topic so that we could take a closer look at your site and server configurations.

    best regards,
    J. Davis

    #1251840
    Christian Braat
    Participant
    This reply has been marked as private.
Viewing 6 posts - 16 through 21 (of 21 total)
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