Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking Synchronisation Issues (Booking.com, Tripadvisor, AirBnB, HomeAway)
- This topic has 21 replies, 12 voices, and was last updated 1 month, 3 weeks ago by Tine Rothhardt.
- January 12, 2022 at 12:03 am #1243066J. DavisKeymaster
Thanks for contacting us. Could you try to navigate to Accommodation > Settings and find the option to delete the logs older than Day automatically? Thus the logs should be deleted more often not to store too many logs in your database.
Let me know if it is helpful.
J. DavisJanuary 12, 2022 at 12:49 am #1243080Christian BraatParticipantThis reply has been marked as private.January 18, 2022 at 4:53 am #1245795J. DavisKeymaster
Could you please specify how many accommodations (units of accommodation types) you have on your site and what version of the Hotel Booking plugin is installed on your site? Thanks.
J. DavisJanuary 20, 2022 at 2:28 am #1247101Christian BraatParticipantThis reply has been marked as private.January 25, 2022 at 12:21 am #1249344J. DavisKeymaster
Thank you for your reply. It is not so many logs that may be created with 4 accommodations only. If you import bookings every 15 minutes then you get 16 logs per 1 hour and 384 logs per 24 hours (1 day). This amount of logs should not be critical to stuck the synchronization process.
You may try to submit a ticket to our support team referring to this topic so that we could take a closer look at your site and server configurations.
J. DavisJanuary 29, 2022 at 2:35 am #1251840Christian BraatParticipantThis reply has been marked as private.January 30, 2023 at 12:48 am #1408007Tine RothhardtParticipant
Sorry, to jump into this conversation but the issue might be related to this problem here. Since I updated the website to php 8, the ical sync is no longer working. In the status it only says “waiting”, no error messages etc.
Could you please help?
The website runs with wordpress 6.1.1. and the hotel-booking plugin 3.5.1 – because it came within a purchased theme I can’t update it..?
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