Search Availability Form Showing Unavailable Dates

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Viewing 10 posts - 1 through 10 (of 10 total)
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  • #1552025
    Ashleigh Bamford
    Participant

    We have a 2 night minimum stay. Where we have a single night gap between bookings, the search availability form is allowing this date to be selected to check-in, then when a check out date is selected, no accommodations are available. How can i make it so the search availability form does not show the single nights as available?

    #1562771
    J. Davis
    Keymaster

    Hi, I’ve checked the same scenario with the Hotel Booking 4.8.8 and the calendar looks correct https://prnt.sc/5aJV5Sw8o5Ph It does not allow to select a chick-in if a stay-in period is less than 2 nights.

    #1563870
    Ashleigh Bamford
    Participant

    Thank you. While this has been fixed, some available check-in / check-out dates on the calendar are showing as truncated half boxes. This doesn’t make sense as you should either be able to select the date for check-in / check-out or not be able to select it. Here is a screenshot.

    #1565850
    J. Davis
    Keymaster

    Hi Ashleigh,
    Could you please provide the website URL where I can check it?

    #1567540
    Ashleigh Bamford
    Participant
    #1572073
    J. Davis
    Keymaster

    Hi Ashleigh,
    As far as I can see you have already adjusted the styles as they look different from the ones on the screenshot.

    #1639430
    Ashleigh Bamford
    Participant

    Hi, I seem to be having this same issue again where the search availability form is showing a single night gap between bookings as available. Strangely it is only happening on a few dates, not all where there is only a single night booking. Here is an example.

    Also, can you please tell me what CSS I can use to remove the ‘availability’ and ‘rules’ note pop-ups from the calendar. Example here.

    #1645970
    J. Davis
    Keymaster

    Hi Ashleigh,

    Is there any other example I can check because July 18 is not available anymore?
    As for the tooltips, they can not be disabled with custom CSS, unfortunately. Though they are informative and can be useful for the guests.

    #1646141
    Ashleigh Bamford
    Participant
    This reply has been marked as private.
    #1651243
    J. Davis
    Keymaster

    Hi Ashleigh,
    Could you please specify the version of the Hotel Booking plugin that is installed on your site? It would help me investigate the case if I could check the configuration so I kindly ask you to submit a request to our support team referring to the topic. Thanks.

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