Can't create a subpage… 404 Oops! That page can't be found :(

[Andy]

The home page and other pages work properly, but when I create a subpage and open it in the browser, error 404 appears (Oops! That page can’t be found).

[J. Davis]

Hi Andy,

Looks like there is something wrong in your WordPress or permalinks settings. Please check WordPress settings and permalinks.
You can also email us and we’ll take a look at your WordPress settings.

Best regards,
John

[Tim]

Can confirm this bug. If I create a submenu and link a page to it, 404 error appears.

[Stacy Lind]

Hi Tim,

I have just tried to create a subpage and it worked properly.
I recommend to check your WordPress settings and permalinks, or submit a ticket to our support team.

[Tim]

Hi Stacy,
Thank you for your reply.
I have my permalinks as
Post name http://***.com/sample-post/
and a webpage has a permalink: http://***.com/services/advisory-services/ ‎because it’s subpage. In this case doesn’t work.

[J. Davis]

Hi Tim,

Thank you for your description – I’ve managed to replicate it. The issue is that there is Services post type at Profit theme. When you add a service post under this post type its link is as follows:
http://***.com/services/sample-service/ – the same structure as with your parent page – ‘Services’. In order to avoid a conflict you need to edit link of the Services page e.g. to http://***.com/our-services/ , etc. Even 1 letter can fix this.

Best regards,
John

[Tim]

This reply has been marked as private.

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