Can't create a subpage… 404 Oops! That page can't be found :(

Free and Premium WordPress Plugins & Themes Forums WordPress Themes Profit Can't create a subpage… 404 Oops! That page can't be found :(

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
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  • #547534
    Andy
    Guest

    The home page and other pages work properly, but when I create a subpage and open it in the browser, error 404 appears (Oops! That page can’t be found).

    #547676
    J. Davis
    Keymaster

    Hi Andy,

    Looks like there is something wrong in your WordPress or permalinks settings. Please check WordPress settings and permalinks.
    You can also email us and we’ll take a look at your WordPress settings.

    Best regards,
    John

    #564927
    Tim
    Guest

    Can confirm this bug. If I create a submenu and link a page to it, 404 error appears.

    #565040
    Stacy Lind
    Keymaster

    Hi Tim,

    I have just tried to create a subpage and it worked properly.
    I recommend to check your WordPress settings and permalinks, or submit a ticket to our support team.

    #565057
    Tim
    Guest

    Hi Stacy,
    Thank you for your reply.
    I have my permalinks as
    Post name http://***.com/sample-post/
    and a webpage has a permalink: http://***.com/services/advisory-services/ ‎because it’s subpage. In this case doesn’t work.

    #565164
    J. Davis
    Keymaster

    Hi Tim,

    Thank you for your description – I’ve managed to replicate it. The issue is that there is Services post type at Profit theme. When you add a service post under this post type its link is as follows:
    http://***.com/services/sample-service/ – the same structure as with your parent page – ‘Services’. In order to avoid a conflict you need to edit link of the Services page e.g. to http://***.com/our-services/ , etc. Even 1 letter can fix this.

    Best regards,
    John

    #568045
    Tim
    Guest
    This reply has been marked as private.
Viewing 7 posts - 1 through 7 (of 7 total)
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