J. Davis

Forum Replies Created

Viewing 15 posts - 3,286 through 3,300 (of 3,450 total)
  • Author
    Posts
  • in reply to: Never Ending Spinning Gears when try to edit slide #295808

    Hi Scott,

    Thank you for your experience you shared with us. Have a nice day.

    Best regards,
    John

    in reply to: None of the sction widgets working #295789

    Hi Aaron,

    Please refer to guide on how to enable Customizable Front Page. If it is not helpful we ask you to submit a request to our support team so that they could check your WordPress.

    Best regards,
    John

    in reply to: Accordion scroll to active? #295787

    Hi Siver,

    I’ve added your case to our feature request list. Our developers will review it and probably enable scroll back to active item within next update. Thank you for your feedback.

    Best regards,
    John

    in reply to: Never Ending Spinning Gears when try to edit slide #294944

    Hi Richard,

    Most likely you use latest version of plugin and issue should not occur. Please contact our support team providing admin access to your WordPress and website URL. They will check the slider for you.

    Best regards,
    John

    in reply to: motopress editor dont stop loading… #294937

    Hi,

    Make sure you have not enabled Under Construction mode using .html files or server redirects that prevents preview draft pages. If it is enabled you should switch it off and install some Under Construction plugin from WordPress.org.
    If the error persists you can submit a request to our support team.

    Best regards,
    John

    in reply to: Never Ending Spinning Gears when try to edit slide #294245

    Hi Larry,

    If the license is really activated and you can not get notification about update you can remove out of dated version from your WordPress, download latest version from your MotoPress account and install it.
    Or you can submit a request to our support team and they will assist you with pleasure.

    Best regards,
    John

    in reply to: Switch to code view in the title/text editor #294202

    Hi Sebastien,

    You can apply the same style for all the rows you have. It will look as single block. Please refer to the screenshots:
    http://prntscr.com/awyy84
    http://prntscr.com/awywjt

    Best regards,
    John

    in reply to: motopress editor dont stop loading… #294182

    Hi Lynette,

    According to information i provided I can see that you have the latest version installed at your WordPress. If you have any issue using latest version of plugins you should better submit a request to our technical support team. They will test your particular case.

    Best regards,
    John

    in reply to: motopress editor dont stop loading… #294181

    Hi Douglas,

    You should activate the license of your slider to get notification about latest version available. You can get your license key at your MotoPress account.
    If you are Lite user so there is no license key and notification about updated versions appears automatically.

    Best regards,
    John

    in reply to: Motopress Editor not working #293685

    Hi James,

    Make sure you have not enabled Under Construction mode using .html files or server redirects that prevents preview draft pages. If it is enabled you should switch it off and install some Under Construction plugin from WordPress.org.
    If the error persists you can submit a request to our support team.

    Best regards,
    John

    • This reply was modified 9 years, 3 months ago by J. Davis.
    in reply to: Never Ending Spinning Gears when try to edit slide #293682

    Hi,

    We have already released update 1.3.4 version of plugin with the fix. Please check your license activation and update Slider.

    Best regards,
    John

    in reply to: Remove breadcrumbs #293641

    Hi Schilly,

    Currently you can remove breadcrumbs from your pages by creating a child theme. Also we will check if this option is really needed and probably will add it to theme settings. Thank you for your feedback.

    Best regards,
    John

    in reply to: motopress editor dont stop loading… #293634

    Hi Doug,

    Please make sure you use latest version of plugin – 1.3.4. This compatibility issue has been already fixed in the latest Slider version.

    Best regards,
    John

    in reply to: animations #293584

    Hi Juan,

    I’m sorry but I’m not really sure I understand your question correctly. Could you specify it more detailed providing examples?
    Do you want to add lazy load effects using MotoPress Editor like it is fulfilled at Front Page?

    Best regards,
    John

    in reply to: No vertical scroll (for page) on content editor #293581

    Hi Suriplanta,

    If you have the same question you need just to follow our recommendation – submit a request as we have to check your theme.

    Best regards,
    John

Viewing 15 posts - 3,286 through 3,300 (of 3,450 total)