J. Davis

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Viewing 15 posts - 16 through 30 (of 3,450 total)
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  • Hi Liliana,
    The guest may click on + character before the property name on the price breakdown to view the detailed information, including the price for each night.
    There is an option to show the price breakdown in unfolded state by default at Accommodation > Settings.

    in reply to: Set taxes per person in percentage #1778416

    Hi Christophe,
    Unfortunately, we do not provide customization services or consultation of this type, as all our developers are working on new plugins and theme updates. You can search for a third-party developer who can modify the plugin according to your needs.

    in reply to: [Request] Add different prices for the same service #1777925

    Hi Anna,
    Thank you for your feedback. We have such a request in our list of features. I’ve added your vote to the task. We will notify you if we have any news on this.

    in reply to: Fee based on date range? #1776958

    Hi Jeffrey, Unfortunately, there is no option to apply a fee to a specific period or range of dates.
    At the moment, you can use seasons and rates for this.

    in reply to: mphb_availability #1776369

    Hi Paul,
    There are no known issues with the mentioned shortcodes. They can be used successfully on the same page as they are used to make the dates in the availability calendar selectable. You can learn more by reading the article https://motopress.com/blog/hotel-booking-early-bird-discount-4-6-0/

    You can check whether the related Accommodation Type is available and has valid season prices for current and future dates.
    If this does not help, feel free to submit a ticket to our support team.

    in reply to: Customer View Booking without logging into account? #1776107

    Hi Jeffrey,
    If you mean your customer who is the owner of the property, so the application can be used for this purpose https://motopress.com/blog/hotel-booking-mobile-application/
    If you ask for a guest, then the details of the booking can be viewed in the email notification or via the View Booking link that brings the guest to the Reservation Received or Booking Confirmed page.

    in reply to: How to book multiple different rooms in 1 booking #1775268

    Hi Allan,
    Thanks for your question. Please submit a ticket to our support team and describe the steps the replicate the issue. The screenshots and examples are appreciated. Thanks.

    in reply to: Rates displayed on Google #1775144

    Hi Guillaume,
    Our representatives conducted research and found that the Google Hotel Prices service can be integrated with a specific platform with a single domain name, rather than a plugin that is used on various sites with different domain names and are hosted on different servers. Thus, there is not much progress so far.

    in reply to: Calendar Sync stuck on “waiting” #1774469

    Thank you for your feedback.
    I’d like to add that we also made some updates to make the process of importing bookings more stable since version 5.2.1 https://motopress.com/products/hotel-booking/#release-notes

    in reply to: Sync status stuck on “wait” #1774468

    Thank you for your feedback.
    I’d like to add that we also made some updates to make the process of importing bookings more stable since version 5.2.1 https://motopress.com/products/hotel-booking/#release-notes

    Hello Mark, Thank you for your feedback. We’ve noted it and will collect feedback from other customers.

    in reply to: Plug in error #1773390

    Hi Paul,

    We’ve just replicated the conflict that can be fixed by installing the previous version of the Hotel Booking plugin and updating it to the latest one. Please submit a ticket to our support team so we can help you sort this out.
    Our developers are working to fix the issue shortly.
    We are sorry for the temporary inconvenience.

    Hi Mark,
    Thanks for your feedback. We will keep your request in mind. Meanwhile, you can import the exported bookings to the Google Spreadsheet and use functions to count the number of nights.
    You can find the document helpful https://support.google.com/docs/answer/9061296?hl=en

    in reply to: How to set minimum advanced booking #1773388

    Hi Robert,
    As you can see, it was not rather popular request. We will keep collecting feedback. Thank you.

    in reply to: Acompte et Confirmation réservation #1773371

    Hi Patrice,
    Do you mean you enabled the deposit type of charge, but the guest paid the full amount? If it is so, I recommend you go to Accommodation > Settings > Payment Gateways and remove the value for the Deposit Time Frame option.

Viewing 15 posts - 16 through 30 (of 3,450 total)