J. Davis

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Viewing 15 posts - 151 through 165 (of 3,450 total)
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  • in reply to: How to edit the search results page layout? #1720353

    Hi, I’ve checked the link and it is valid https://support.motopress.com/hc/en-us/articles/360040164491. You can also check this article to apply the list view https://support.motopress.com/hc/en-us/articles/360050337852.

    in reply to: ical link problem with booking #1719679

    Hi Jennifer,

    Thanks for your reply. You may prove that the link is valid by using iCal validator https://icalendar.org/validator.html. Please paste your ical URL to the field URL. When you get a result you will find a direct URL that you can copy and send to booking.com support.
    As another test, you can register demo site at https://hbdemo.getmotopress.com, create a test reservation, copy the iCal URL of the booked accommodation, and try to paste it to your calendar at booking.com. The link from the demo site has the same structure and is accepted by booking.com
    Finally, if booking.com requires .ics at the end of the ical URL you can add&export.ics part to your ical URL:
    https://www.your-site.com/?feed=mphb.ics&accommodation_id=1717&export.ics
    You may also ask them if they have any other requirements for the third-party iCal links to accept them successfully.

    in reply to: ical link problem with booking #1717752

    Hi Jennifer,
    Thanks for your reply. It is a standard reply booking.com, however, the link of the same structure from our demo site is accepted by booking.com successfully https://hbdemo.getmotopress.com. I see you have an open request with our agent where he asked you to provide access to your site. Could you please send the details in a reply to his message? Thanks

    in reply to: Button Sizes and Font color #1717749

    Hi Ervin,
    The color of the labels and placeholders can be changed by applying custom CSS styles. Could you specify the text you want to change the color for?

    in reply to: Rate per guest tax per adult #1717748

    Hi Thierry,
    Unfortunately, the Hotel Booking plugin has not been updated in the Luviana theme yet https://motopress.com/products/luviana/#release-notes The inbuilt plugin is not updated as often as the stand-alone one https://motopress.com/products/hotel-booking/

    in reply to: Hide certain Accommodation Type from appearing in search #1717739

    You can try using the CSS code to hide the property on the front end. Please check a reply from Andre https://motopress.com/forums/topic/hide-certain-accommodation-type-from-appearing-in-search/#post-1186894

    in reply to: Booking Twilio SMS #1717731

    Hi Eric, we have such a request so I’ve added your upvote. We will notify you when we have any news.

    in reply to: ical link problem with booking #1716671

    Hi, Here are possible reasons why the ical link may not be accepted by the third-party platform:

    – Coming Soon/Maintenance mode on your site can make the iCal link not valid
    – MIME-type – you need to contact your hosting provider and make sure that the ‘text/calendar‘ MIME-type is enabled on the server.
    – empty space before/after the URL – make sure you paste the ical link to the external platform without empty spaces.
    – empty ICS file – some of the OTAs like booking.com require the file to include at least 1 reservation. You can try adding 1 test booking and then add the ical link to the booking.com again.

    Let me know if it is helpful or if you have any additional questions.

    in reply to: Updating Elementor to 3.26.x crashes site – Outdated Schemes code #1716669

    Hi Juan,
    There are no known conflicts between Booklium and Elementor. There is no Engline plugin in the Booklium theme. Please make sure you do not keep active any Engine plugins from the previous theme.

    in reply to: Booking REST API Filtering #1716652

    I need more details to be able to help you figure this out. For example – screenshots of the actual booking that you want to filter, screenshots of your API request from the software that you use, etc. If there is personal information on the screenshots you may submit a private request to our support team. Thanks

    in reply to: Fees by payment gateway #1716640

    Thank you for your feedback

    in reply to: Rate per guest tax per adult #1716638

    Hi Thierry,
    Thanks for your question. Since Hotel Booking 5.0.0 you can specify the Base Occupancy and set the price per extra adults and child while editing the Rate. Thus you do not need to add variable prices for each capacity combination anymore. You can learn more by reading this post https://motopress.com/blog/extra-guest-fee-hotel-booking/#Add_an_%E2%80%98extra_guest%E2%80%99_pricing_to_the_rate

    in reply to: PDF invoices – hide booking details possible? #1716628

    Hi, You can change the price of the reservation by applying a coupon code or by typing any custom price manually and saving the changes.
    This topic is about the ability to adjust the content of the PDF invoice.
    You can search for a related topic where you can add your upvotes or you can create a new one where you can describe it in more detail, with examples if you can not find such an existing topic.

    in reply to: Hiding Fees & Fees Total Headings in booking confirmation page #1716622

    Hi Pedro,
    You can edit the following file to remove the dates from the price breakdown everywhere:

    \wp-content\plugins\motopress-hotel-booking\includes\views\booking-view.php

    Unfortunately, the file can not be overridden safely so it can be edited only.

    in reply to: Calendar sync is suddenly hanging / waiting #1715465

    Hi Daniel,
    Thanks for your update. I’m happy to know it works correctly now.

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Viewing 15 posts - 151 through 165 (of 3,450 total)
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