User getting redirected to empty cart page

  • This topic has 1 reply, 2 voices, and was last updated 4 weeks ago by J. Davis.
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  • #1778623

    Hi,

    I’m trying to set up payments through woocomerce, but the MotoPress > Woocommerce handoff just doesn’t work so far.

    Say i pick a time when I’m interested to book an accommodation > it takes the user to the /search-results page (all good) > next is the cart page which has an empty cart. (and that’s where the user gets stuck forever).

    The only way i’ve been able to get a product in that cart it was by overriding the theme (using a child theme), but that doesn’t fixes it. I get a “Cheatin’uh?” message and it will never go to the checkout page, or if it does, the checkout content vanishes in 1-2s.

    It’s a VERY annoying bug, i’ve also submitted a ticket, PLEASE, reach out back to provide support!

    THANKYOU!

    #1779093

    Hi Albert,
    You need to make sure you have 2 checkout pages:

    – Hotel Booking with [mphb_checkout] shortcode should be selected at Accommodation > Settings as the Checkout page. By default, its name is Booking Confirmation.
    – WooCommerce with [woocommerce_checkout] shortcode should be selected at Woocommerce > Settings > Advanced as the Checkout page

    Please check the settings and the related pages. Let me know if it is helpful or if you have any additional questions.

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