User getting redirected to empty cart page

[Albert Marcu]

Hi,

I’m trying to set up payments through woocomerce, but the MotoPress > Woocommerce handoff just doesn’t work so far.

Say i pick a time when I’m interested to book an accommodation > it takes the user to the /search-results page (all good) > next is the cart page which has an empty cart. (and that’s where the user gets stuck forever).

The only way i’ve been able to get a product in that cart it was by overriding the theme (using a child theme), but that doesn’t fixes it. I get a “Cheatin’uh?” message and it will never go to the checkout page, or if it does, the checkout content vanishes in 1-2s.

It’s a VERY annoying bug, i’ve also submitted a ticket, PLEASE, reach out back to provide support!

THANKYOU!

[J. Davis]

Hi Albert,
You need to make sure you have 2 checkout pages:

– Hotel Booking with [mphb_checkout] shortcode should be selected at Accommodation > Settings as the Checkout page. By default, its name is Booking Confirmation.
– WooCommerce with [woocommerce_checkout] shortcode should be selected at Woocommerce > Settings > Advanced as the Checkout page

Please check the settings and the related pages. Let me know if it is helpful or if you have any additional questions.

[Jord Jansen]

I’m having the same issue but I don’t understand the answer provided here.

under accomodation -> settings i selected the default “Booking Confirmation” page (that one was selected, did not change it). I checked the page itself and it contains [mphb_checkout]

For woocommerce, I also did not change anything, as checkout page it has “Checkout (ID 490)” which was created by woocommerce.

I checked the page (it has a very elaborate setup), no shortcode. I added the shortcode [woocommerce_checkout] just to be sure. But even then it gives me an empty cart.

I also checked the product i created in woocommerce but that also seems to be setup properly. So no clue what I’m misunderstanding.

[J. Davis]

Hi Jord,
Please try contacting our support team to help you sort this out.

[Author]

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