Use Payment Request Only when Editing Booking?

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  • #1029027
    Thomas Kolnowski
    Participant

    Hello, MotoPress team. We currently do not use Hotel Booking Payment Request plug-on as our travelers all pay up front 100% at time of booking. We want to retain that process.

    However, now that we can edit MPHB bookings to add days or services etc. can you confirm we could use Hotel Booking Payment Request to strictly notify the traveler of the incremental amount?

    (Again, we do not want to implement Payment Request option for new bookings)

    Thanks.
    Thomas Kolnowski
    Digitized House Media, LLC

    #1029303
    Andre Flores
    Moderator

    Hello Thomas,

    Yes, you may use the Payment Request add-on to send out payment links to your Guests with existing bookings. Once you edit the booking and the total amount is changed, you may send the link to pay the remaining balance due to Guest’s e-mail.
    If you do not want to use Payment Request for new bookings you should simply disable the Automatic Emails option under Accommodation ->Settings ->Extensions ->Payment Request tab and use “Send Payment Request” button for desired bookings only: https://prnt.sc/vign36.

    Regards,
    Andre

    #1029551
    Thomas Kolnowski
    Participant

    Thanks, Andre. That’s what we wanted to hear. I’ll recommend to our client we move forward with the plug-in.

    Regards,
    Thomas Kolnowski

    #1032181
    Andre Flores
    Moderator

    Hello Thomas,

    You are most welcome, I am glad the plugin suits your Client’s needs.
    It would be much appreciated if you leave your positive feedback about the plugin at: https://motopress.com/products/hotel-booking-payment-request/#edd-reviews-respond once it is purchased and used.

    Regards,
    Andre

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