Sync status stuck on “wait”

[M P]

Please help as I couldn’t find a solution. The sync status with booking com stays on “wait” status. iCal links are set correctly, status at booking is “OK”.
Thanks in advance
M

[M P]

This reply has been marked as private.

[Valeriia Bavykina]

Hello!

Since you can see the Waiting status there might be something wrong with the Cron functionality on your WordPress site. I would recommend that you install the WP Crontrol plugin and navigate to Tools ->Cron Events – you will find out whether the Cron works properly on your server.
Let me know if it helped.

[M P]

Hi Vakerie, thank you for your quick reply. With the latest update the issue is fixed. In the cron jobs plugin all intervals seem to work without any delays.
I’ll let you know if the error occurs again.
M

[Valeriia Bavykina]

Hello!

Thank you so much for your feedback regarding the performance of the latest version of the plugin. We’re always looking for customer feedback we can use to improve, so anything you can tell us is helpful.

[Ignas Račkus]

If anyone haven’t figured solution (other than keep deleting logs manualy every time it gets stuck) problem is likely caused by object cache. It seems ical’s queue classes’s setNextItem and getNextItem is going thorugh object cache which not alaways gets updated in time. If you make methods of OptionsHandler class that is called by previously mentioned functions to get all options directly via wpdb, bypassing object cache it seems to solve problem. At least it solved for me (I use litespeed cache with LSMCD). This is real solution instead of manualy deleting logs every time sync gets stuck.

[J. Davis]

Thank you for your feedback.
I’d like to add that we also made some updates to make the process of importing bookings more stable since version 5.2.1 https://motopress.com/products/hotel-booking/#release-notes

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