Free and Premium WordPress Plugins & Themes Forums WordPress Plugins Hotel Booking Hotel Booking Payment Request "Sorry, but no booking was found."
- This topic has 6 replies, 4 voices, and was last updated 6 months, 3 weeks ago by J. Davis.
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- August 18, 2019 at 7:44 pm #842008Shawn DeWolfeParticipant
Where is the documentation for how / where to place the checkout?
When I used the shortcodes (below) on the Booking Confirmation page,
[mphb_checkout] [mphb_payment_request_checkout]
On the front end of the booking process, I get
I get “Sorry, but no booking was found.”
Where should the [mphb_payment_request_checkout] go for it to connect to the current order being booked?
August 18, 2019 at 7:46 pm #842009Shawn DeWolfeParticipantHere’s the page were the problem is showing itself –
https://victoriaharbourmicroloft.com/accommodation/micro-loft-218/September 2, 2019 at 4:05 pm #848517J. DavisKeymasterHi Shawn,
Thank you for your question. You should place just [mphb_checkout] shortcode on Checkout page of Hotel Booking plugin.
The other shortocde [mphb_payment_request_checkout] should be placed on other page where you would charge the rest of deposit. It can be placed if you use Payment Request addon only.best regards,
J. DavisOctober 14, 2021 at 9:46 am #1199985Fiona LanzinoParticipantHi – I have the same problem too – it just comes up with sorry, no booking was found. I bought the payment request plugin last week – what have I done wrong in the set up? 🙂
October 15, 2021 at 2:38 am #1200222Andre FloresModeratorHello Fiona,
You should make sure to create the Payment Request page with [mphb_payment_request_checkout] shortcode inside and assign it to corresponding option under Accommodation ->Settings ->Extensions ->Payment Request tab.
Also check so you have a Checkout page with [mphb_checkout] shortcode created and assigned to corresponding option under Accommodation ->Settings ->General tab.
If the issue persists, get back to me with your website URL and temporary access to WordPress dashboard in a private reply, so I take a closer look at it.Regards,
AndreMay 23, 2024 at 9:06 am #1622099Jeff DuBreeParticipantOn our website we have accommodation bookings and a few tangible items. We use the payment request add on and Woocommerce payments. Our check out page does not have the [mphb_checkout] shortcode. It has [woocommerce_checkout]. Can the motopress shortcode be added to the same page to correct the no booking found message?
May 27, 2024 at 6:30 am #1623668J. DavisKeymasterHi Jeff,
You need to have 2 separate checkout pages:1. WooCommerce checkout with [woocommerce_checkout] shortcode. It should be selected as the Checkout page at WooCommerce > Settings > Advanced
2. Hotel Booking Checkout with [mphb_checkout] shortcode. It should be selected as Checkout page at Accommodation > Settings.There is no option to use one checkout page for both hotel booking and woocommerce.
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