Search results ignoring guest number

[Guy Collins]

My search results is working for dates, availability and a custom attribute: location, but completely ignores the number of guests

I have it set to not show children (just guests)

But if I search for e.g. 10 guests – I get results with maximum 4 guests showing as well??

[Mary Evans]

Hi,

Thank you for contacting us.
Note that if you hide “children” field and use the “Guests” label instead in the Guest Management section, a client will see only the adults’ occupancy. So, make sure to set the needed number of adults in the “Capacity” section of your accommodation type.
Let us know if you have any further questions.

Best Regards,
Mary Evans

[Guy Collins]

This reply has been marked as private.

[Charlotte Jones]

Hi,

This is happening to me also.

When searching for accommodation for 6 guests, it is recommending accommodation with a maximum occupancy of 4 (4 adults, 0 children).

[Mary Evans]

Hi,
In recommendations guests gets the most optimal variant with the best set of accommodations according to a number of guests and prices. You can disable this option in the Accommodation tab > Settings.

Best regards,
M. Evans

[Author]

Posts