Problem of synchronization

  • This topic has 3 replies, 2 voices, and was last updated 2 years ago by Andre Flores.
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  • #946218
    Sabrina Maximiano Arcos
    Participant

    Hi. I have deleted all calendars but i’ve got a problem of synchronization with my new on. I cannot delete all report. how can i clean everythings please.

    #947241
    Andre Flores
    Moderator

    Hi, Sabrina!

    You should navigate to Bookings ->Calendar tab and click “Calendar Sync Status” tab at the top admin bar – then click “Delete All Logs”: https://prnt.sc/s6ud6s.
    It is also recommended to have logs deleted more often by setting “Automatically delete sync logs older than” option under Accommodation ->Settings to Week/Day: https://prnt.sc/s6uf4m.

    Regards,
    Andre

    #947984
    Sabrina Maximiano Arcos
    Participant

    Ye i know but i don’t have the Automatically delete (vilaggio 1.8.2) and it didn’t work. I think i must delete in DB bu where and how ?

    Thanks a lot

    #948502
    Andre Flores
    Moderator

    Hello, Sabrina!

    The “Calendar Sync Status” tab only appears at the top bar once you have at least one sync log. Try navigating to Bookings ->Sync Calendars and click Sync All Calendars button: https://prnt.sc/s8pov4. Once it is done, the “Calendar Sync Status” tab will appear: https://prnt.sc/s8ppoq.

    Regards,
    Andre

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