Non refundable Rate

[Guillaume Galopin]

Hi,
I would like to use refundable/non refundable rates on Hotel Booking but some improvements would be appreciated to be able to activate Nonrefundable rate.

Below an example on how it is used in OTAs platforms:

Refundable rate: (this feature is working perfectly well in the plugin)
Condition:
refundable up to 14 days before check-in
Payment:
50% deposit on Booking
50% on check out.
When booked within 14 days, the customer pays 100% at once.

Non-Refundable:
Condition: (this feature is not available)
rate available only at least 30 days before check-in
Payment: (this feature is not available)
Pay 100% upon booking.

In order to be able to use the non refundable rate, it would be necessary to treat conditions and payments differently for refundable and non refundable rates.

Thank you for your support

[J. Davis]

Hi Guillaume,

It is possible to describe the conditions in the description of the proper rate and use confirmation by admin manually + Payment Request addon. Thus you may review each new booking request manually and send a request to pay a deposit or the full amount depending on the selected rate or number of days before check-in.

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