No accommodations found

  • This topic has 12 replies, 5 voices, and was last updated 3 months ago by Andre Flores.
Viewing 13 posts - 1 through 13 (of 13 total)
  • Author
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  • #804528
    Jérôme Boudart
    Participant

    Hi,
    I’m building a website with Divi, and I try to set up accommodations with Hotel Booking.

    I’m face two problems:

    – I have setted up Accommodation Types, Seasons, Rates, Services and Accommodations. However, when I’m on an accommodation type page and I check for availability (within the season’s range), I’m getting “No accommodations found” on the search result page. Am I missing something?

    – I have everything up to date (WordPress, Divi, and all plugins), but when I try to activate “Hotel Booking & Divi Integration”, I get this message:
    “Current WordPress version does not meet minimum requirements for Hotel Booking & Divi Integration.”
    What should I do?

    Thanks in advance.

    #805866
    J. Davis
    Keymaster

    Hi Jérôme,

    Thank you for your question.

    – I’d recommend to check if there are any controversial booking rules added under Dashboard > Bookings > Booking Rules e.g min or max stay period, blocked accommodations, check in dates, etc.
    You may enable Skip Search Results option withing settings of hotel booking plugin (Dashboard > Accommodation > Settings) and availability form will show available dates.

    – Yes, we have replicated this issue and will do our best to fix the issue in the next update release as soon as it is possible.
    We are sorry for temporary inconveniences.

    best regards,
    J. Davis

    #807043
    Jérôme Boudart
    Participant

    Hi,

    Thank you for the reply. Concerning Hotel Booking & Divi Integration, when will the issue be fixed? In the meantime, is there a solution for me to fully customize de Accommodation page ?

    Thank you.

    #807271
    J. Davis
    Keymaster

    Hi Jérôme,

    We are working on fixing this right now. You will get a notification about new version soon.

    You may follow this article to learn how to hide system blocks like calendar, gallery, form, etc. And then add them manually using Divi or shortcodes.

    best regards,
    J. Davis

    #860414
    Ion Marchis
    Participant

    Hello,

    Everything worked fine until I removed some rooms. Then I started to receive this message: “No accommodations found from”.

    I restored the deleted rooms, I also deleted and created new accommodations types. Nothing seems to work. What should I do?

    #860442
    Ion Marchis
    Participant

    solved. there was an issue with my season timeframe.

    #966195
    Ulick Baumann
    Participant

    I’m having this issue also. What was the problem with your seasons timeframe?

    #966198
    Ion Marchis
    Participant

    I don’t remember… but it was something stupid from my side. I think I have missed some dates. Like one season 1-30/06 and next one 15-30/07.

    #966818
    Mary Evans
    Participant

    Hello,

    Thank you for sharing your experience!
    As for the issue with no accommodations found during the search, we recommend having a close look at this guide to find out a possible reason.
    Let us know if this was helpful.

    Best Regards,
    M. Evans

    #1115489
    Gailor Fuentes
    Participant

    The link does not work, any solution for this

    #1116925
    Andre Flores
    Moderator

    Hello Gailor,

    I am sorry for the inconvenience, you will find detailed information in this article.

    Regards,
    Andre

    #1117244
    Gailor Fuentes
    Participant

    Thanks, the problem was in the seasons.

    #1117546
    Andre Flores
    Moderator

    Great, thank you for letting us know, I am glad that the issue has been resolved.
    It would be very much appreciated if you leave your positive feedback about the Hotel Booking plugin at: https://motopress.com/products/hotel-booking/#edd-reviews-respond.

    Thank you in advance!

    Regards,
    Andre

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