Last blocked day missing in ical-export

  • This topic has 1 reply, 2 voices, and was last updated 1 year ago by Mary Evans.
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  • #930744
    Henry Kubisch
    Participant

    Hi,

    I blocked all rooms from 24th of March to 26th of March (arrival, stay, and departure). The Admin blocks are exported via ical to booking.com.

    The 26th of March is available at booking.com, although it might be blocked.

    I checked the exported ical-file: the 24th and the 25th are blocked, but 26th is NOT blocked!

    I think, there must be a mistake with the last day of the block?

    #931496
    Mary Evans
    Participant

    Hello Henry,

    The bookings added via Dashboard > Bookings > Add Booking should be imported by OTAs properly. If you add the blocked dates via Bookings > Booking Rules > Block Accommodation then you should check if you enabled option Export admin blocks. via Accommodation > Settings.
    As we understood, you’ve already enabled this setting.
    Could you please submit a ticket here, for us to have a closer look at the issue and assist you personally? Please, make sure you updated Hotel Booking to the latest 3.7.6 version and kindly provide us with some screenshots of your back-end booking rules, booking, Sync Calendars settings and iCal link where Hotel Booking has not blocked the 26th.

    Best Regards,
    M. Evans

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