Images not opening in lightbox

[Westbeck International]

Hello guys I would like some help on an issue with my site. The images on the accommodation gallery when clicked are opening in a whole window instead of a lightbox. How can I get this fixed example link below

https://www.westbeckvillas.com/accommodation/villascenic/

any help would be great

[Valeriia Bavykina]

Hello!

Thank you for your question.
Please enable “Display gallery images of accommodation page in lightbox.” under Accommodation > Settings.

[Westbeck International]

Thank you but I have already tried that and it seems to be not working as I have tried to disable it and then use a separate plugin but no use.

the images are just popping up and opening without a light box.

https://www.westbeckvillas.com/accommodation/villascenic/

[J. Davis]

Hi,

I’ve tried using the plugin Responsive Lightbox & Gallery and the gallery worked properly. Please try using this plugin too.

best regards,
J. Davis

[Jeannette Kuda]

I have the same problem. I have unchecked the above link in Accommodations>settings. I don’t get the light box, but at least I don not get that new black page with one photo. I have just tried “Responsive Lightbox & Gallery” plug-in and it works. It also give one a choice of lightbox types. Very good. Thanks, Mr. Davis.

[J. Davis]

Hi Jeannette,

You are welcome. I’m happy to know my reply helped you to sort this question out.

best regards,
J. Davis

[Aaron Kuhl]

I am running into the same problem. Opening in a new black page with no way to close or get back.

I have enabled “Display gallery images of accommodation page in lightbox.” under Accommodation > Settings.

I then installed the plugin Responsive Lightbox & Gallery.

It seems to work best with prettyPhoto.

When will this bug be fixed?

[J. Davis]

Hi Aaron,

That option works for the default grid gallery that is placed on the accommodation page. Though, there’s used customized carousel gallery in the Booklium theme that requires a third-party plugin.
I’ve added your request to our list of features and we will notify you if we have any news.

best regards,
J. Davis

[Author]

Posts