I'm Getting Errors On Sync

[Robbie Done]

Hi,

I seem to be getting errors when syncing with AirBNB & Booking.com, any help appreciated.

`[email protected], 20180704 – 20180706
Failure: Event conflicts with booking #1660.
[email protected], 20180707 – 20180708
Success. New booking #1856
[email protected], 20180709 – 20180713
Failure: Event conflicts with booking #1664.
[email protected], 20181205 – 20181217
Failure: Event conflicts with booking #1666.
[email protected], 20180628 – 20180629
Skipped. Event with such UID already exists in booking #1765.
[email protected], 20180707 – 20180708
Failure: Event conflicts with booking #1856.

[J. Davis]

Hi Robbie,

Probably the issue is because airbnb assigns the same UID for different accommodations/calendars if they start the same day. Thus we recommend to add any private note for one of bookings in airbnb calendar to have separate UIDs for different accommodations. You can learn more referring to this article (see know issues section) Synchronization logs

best regards,
John

[Maria Rotella]

Hi, I’m having the same issue, and i try their recommendation of adding a note, but no luck so far.. did you manage to solve this?

[J. Davis]

Hello Maria,

We are working on your request to assist you with the conflict bookings. It turned out that HomeAway also provides the same UIDs for blocked dates so you need to add private notes to those blocked ranges at HomeAway as well.

best regards,
J. Davis

[Author]

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