Guests: 1 appears in emails when guest management is disabled

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  • #1723565
    Richard Shaw
    Participant

    In the setting page I have selected “Disable “adults” and “children” options for my website.” under Guest Management.

    In the emails being sent, in the accommodation section it is saying “Guests: 1”.

    Obviously, it shouldn’t as it’s confusing for the customer, so how can I get rid of that please?

    Thanks

    #1723837
    J. Davis
    Keymaster

    Hi Richard,
    You need to go to Accommodation > Settings > Email Settings and adjust the email template of the %reserved_rooms_details% tag. You need to remove the email tags below and save the changes:

    Adults: %adults%
    Children: %children%

    #1724507
    Richard Shaw
    Participant

    Ah yes.

    Maybe a small suggestion would be to change the output of %adults% and %children% when “Disable “adults” and “children” options for my website.” is selected to “not applicable”?

    Thanks.

    #1724606
    J. Davis
    Keymaster

    Hi Richard, Thanks for your feedback.

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