Feature Request: Payment received page different to reservation recvd

[Dave Adams]

Hi,

At current when a customer books and makes payment via a payment gateway they are directed to /reservation-received/ by the payment gateway general settings. However, it also appears they are sent to /reservation-received/ when they make a payment using Payment Request.

This has a couple of points:

(1) Analytics tracking could treat this as a new booking, when it’s just a payment towards an existing one. It’s not a new conversion.
(2) Customisation of the /reservation-received/ doesn’t work in both contexts – for example on my site when we receive a new reservation the customer gets a “Next steps” section along with a selection of content from our blog. However, if they have simply made a payment, I want to display different information such as packing tips.

Therefore, is it possible for the Payment Request success page to be different to the /reservation-received/ page?

Anyone else see this?

Cheers,

Dave

[Andre Flores]

Hello Dave,

Thank you for your question, it is much appreciated. Currently there indeed no option to separate the reservation received page for the paid deposit and remaining balance due. I have passed your concerns to our developers for further consideration. Once there are any updates regarding this matter, I will immediately let you know.
Anyone else, who also needs this option feel free to let us know by commenting below.

Regards,
Andre

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