Fatal error on single Accomodation page.

  • This topic has 5 replies, 2 voices, and was last updated 11 months ago by J. Davis.
Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #1238898
    Miami Vista
    Participant

    Getting an error on single accomodation page. It says Fatal error: Uncaught Error: Call to a member function getOriginalId() on null.

    Le Marche Etna House

    Please help me to solve this issue.

    #1239059
    J. Davis
    Keymaster

    Hi Miami,

    Thanks for contacting us. It looks like there is enabled some other theme on the website that you have shared here. Could you check that there is installed PHP version from 5.6 till 7.4 on your server?
    If it does not help I’d ask you to submit a ticket to our support team to investigate it further.

    best regards,
    J. Davis

    #1239462
    Miami Vista
    Participant

    The php version is PHP 7.4.22 . You can check on screenshot.
    https://www.awesomescreenshot.com/image/19561213?key=8ec55ae443e89337a5e4e2802542d010

    Please share the URL of Support forum where I can create a ticket.

    #1240032
    J. Davis
    Keymaster

    Hi,

    Thank you for your reply. You may submit a request here https://motopress.zendesk.com/hc/en-us

    Please refer to this topic so that we could identify your ticket.

    best regards,
    J. Davis

    #1242311
    Miami Vista
    Participant

    Does that given forum really work? It does not allow me to sign up.
    https://www.awesomescreenshot.com/image/19901361?key=d8584222ebd6500e6f9a1b95be0c3d16

    I created a ticket from Submit a request menu. Got a mail with ticket id (45836). Nothing more than this. I am woring on a client project and it very urgent. Please look at that ticket.

    #1242679
    J. Davis
    Keymaster

    Hi,

    I’ve sent a reply yesterday however I could not hear anything back from you for a while. Could you please check the inbox or spam folder and reply to my message?

    best regards,
    J. Davis

Viewing 6 posts - 1 through 6 (of 6 total)
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