- This topic has 5 replies, 2 voices, and was last updated 11 months ago by J. Davis.
- January 4, 2022 at 2:09 am #1238898Miami VistaParticipant
Getting an error on single accomodation page. It says Fatal error: Uncaught Error: Call to a member function getOriginalId() on null.
Please help me to solve this issue.January 4, 2022 at 6:07 am #1239059J. DavisKeymaster
Thanks for contacting us. It looks like there is enabled some other theme on the website that you have shared here. Could you check that there is installed PHP version from 5.6 till 7.4 on your server?
If it does not help I’d ask you to submit a ticket to our support team to investigate it further.
J. DavisJanuary 4, 2022 at 9:47 pm #1239462Miami VistaParticipant
The php version is PHP 7.4.22 . You can check on screenshot.
Please share the URL of Support forum where I can create a ticket.January 5, 2022 at 9:50 pm #1240032J. DavisKeymaster
Thank you for your reply. You may submit a request here https://motopress.zendesk.com/hc/en-us
Please refer to this topic so that we could identify your ticket.
J. DavisJanuary 10, 2022 at 10:04 pm #1242311Miami VistaParticipant
Does that given forum really work? It does not allow me to sign up.
I created a ticket from Submit a request menu. Got a mail with ticket id (45836). Nothing more than this. I am woring on a client project and it very urgent. Please look at that ticket.January 11, 2022 at 8:33 am #1242679J. DavisKeymaster
I’ve sent a reply yesterday however I could not hear anything back from you for a while. Could you please check the inbox or spam folder and reply to my message?
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