Customer Address not showing on reports

[Brent Toderash]

When we run Reports > Export, the customers’ addresses (country, address, postal code, etc.) are missing. If I go to the order, the information can only be found in the Billing Information under Payment Details.

We’re using the WooCommerce extension.

Any ideas on how to get the information in the reports?

[J. Davis]

Hi Brent,
The Reports option from the Hotel Booking plugin exports the data from the Bookings. The information from the WooCommerce checkout page is stored in the Orders. There is no possibility to export the information from WooCommerce orders via the settings of the Hotel Booking plugin. You need to check the settings of the Hotel Booking plugin whether the option ‘Full address fields are required for reservation.’ is enabled.
It is recommended to collect information on the booking checkout page and not on WooCommerce to export the data successfully.

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