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I’ve had 2 bookings since the update and both have not populated properly. Customers chose their dates and completed checkout. They were charged the correct amount but their check in date had been changed to the following day by the system… ie, customer chose check in date of July 1. After completing purchase, their confirmation email and booking within the plugin shows checkin date of July 2.
Additionally, when attempting to add a booking directly in the plugin, the selected check in date is moved to the following day after completing the availability search.
Finally… when also adding an admin booking, the rule for minimum nights stay requires an extra day. I have a 2 night minimum stay rule. An availability search from admin or from the booking page shows no availability even though there is availability. Adding a 3rd night (using the same check in date and advancing the check out date) then shows availability.
Interestingly, this issues does not occur when adding an admin booking through the Hotel Booking mobile app. Dates are not changed and the minimum night rule is adhered to.
Is it possible to roll back to the previous version? I have a support ticket started and got initial contact which I responded to. There has been no more contact for over 24 hours.
Thank you.
Hi Paul, Jane will attach the previous version of the plugin to your open ticket so you can install it instead of 5.1.0 temporarily. Our developers are working on a new version, and I hope it will be released soon. We are sorry for this inconvenience.
Thank you. Everything seems to be working properly again.
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