blank page after last update

[Christine Weber]

when i start the motopress editor after i made the last update there is just a blank page showing. i tried it in firefox/chrome/safari, but all are showing the same issue. in firefox there is even an error saying: script is damaged, you can either stop or debug it.

almost finished my site, so this is really ennoying :-(.

[J. Davis]

Hi Christine,

There are no compatibility issues with WordPress 4.6. And it is rather difficult to detect what causes an issue exactly without access to your WordPress. Please submit a request providing us with admin access data and website URL. We’ll have a closer look at your particular case.

Best regards,
John

[Julia]

This reply has been marked as private.

[J. Davis]

Hi,

When I go http://……com/wp-admin it says

You must log in to access the admin area.

Could you submit a request providing details on how to login to your WordPress.

Best regards,
John

[Julia]

This reply has been marked as private.

[Julia]

After 4 days it still doesn’t work correct. Please, could you fix it, I can’t make changes on my website.

[J. Davis]

Hi Julia,

I’ve checked MotoPress Page Builder and it is running perfectly http://prntscr.com/dacack Please try to clear the cache in your browser and check it again.

Best regards,
John

[Eric Rynne]

Hey there. I am currently having this issue.

We use WP Engine for hosting. I am not able to modify the php.ini file. However, they did adjust the memory on the config.php file and I am still getting a white page when trying to edit.

I did load an old editor and was also getting spinning gears. However, I was able to make changes by using the WordPress visual editor to the pages I needed and it showed up right, accept the pages showed up weird. So I decided loaded the most recent Motopress plugin again. Now the changes don’t even show up.

Please help.

Home

[Andre Flores]

Hello, Eric!

I would kindly ask that you submit your request to our Help Desk, providing temporary access to WordPress dashboard, so we take a closer look at the issue.

Regards,
Andre

[Author]

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