Availability Calendar Prices Incorrect

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  • #1371853
    Robert
    Participant

    Hi,

    I’ve just tested the ability to show prices on the availability calendar and unfortunately there seems to be an issue. The calendar is showing wrong prices for Sundays. On the booking confirmation page the price is shown correctly. This happens for all of my accommodation types. Do you know what is happening here?

    Cheers,
    Rob

    #1373628
    J. Davis
    Keymaster

    Hi Robert,

    Thanks for your question. We need to take a closer look at your seasons and rates to help you sort this out. So we’d kindly ask you to submit a ticket to our support team or describe the details with the screenshots here.

    best regards,
    John Davis

    #1373650
    Robert
    Participant

    Hi,

    Thanks John. Screenshot below shows the availability calendar for our Rondo accommodation and the details from the confirmation page with the prices per day showing. As you will see the Availability calendar shows the Sunday price as £140, however, the booking confirmation page correctly shows the price for Sunday 11th December as £155.

    Calendar & Booking Confirmation Price Difference

    If you need further screenshots then please let me know.

    Cheers,
    Rob

    #1376349
    J. Davis
    Keymaster

    Hi Rob,

    Thanks for the provided screenshot. It would be interesting to take a look at the list of the Seasons and the Rate(s) of this condo with all the season prices. If you do not wish to make it public you may submit a ticket to our support team and we will check it for you.

    best regards,
    John Davis

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